NY HELP No Agency Information Technology Services, Office of Title Office Assistant 2 - 9677 Occupational Category I.T. Engineering, Sciences Salary Grade 09 Bargaining Unit CSEA Local 658 (NYS Teachers’ Retirement System) Salary Range From $42641 to $52413 Annually Employment Type Full-Time Appointment Type Permanent Jurisdictional Class Competitive Class Travel Percentage 10% Workweek Mon-Fri Hours Per Week 37.5 Workday From 8 AM To 5 PM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Albany Street Address Swan St. Bldg, Core 3, Flr 4 City Albany State NY Zip Code 12210 Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.Under the direction of the Administrative Assistant 2, SG-23, the Office Assistant 2, SG-09, within the Space Planning Unit of the Office of Information Technology Services, will perform many of the routine administrative tasks required by the Space Planning Unit.Specific duties will include, but are not limited to the following:• Perform a wide range of responsibilities that include communication, coordination, organization, and record maintenance.• Handle telephone calls, give information to callers, take messages, transfer calls to appropriate individuals, assist visitors and respond to inquiries and questions.• Track and coordinate assignments as needed and organize and process records and reports, completing and submitting in accordance with agency policies and procedures.• Set up and maintain office filing systems and procedures, manage paper and electronic filing systems and update office manuals and databases. • Receive, review, track and process incoming correspondence and prepare and edit draft responses and other documents where appropriate.• Review outgoing correspondence for grammar, spelling, etc.• Compose, type and distribute correspondence and reports, and make copies of various documents, including sensitive confidential material, and distribute to appropriate staff as needed.• Travel to other buildings via state vehicle, to conduct walkthroughs of ITS building for varies space assignments and when needed, visually verify data. Assist during moves to identify items in the OGS warehouse and CNSE building that needs to be moved.• Resolve day-to-day operational problems and coordinate information flow with the manager of the space planning unit.• Performs other duties as assigned. Minimum Qualifications Competitive: Candidates may be reachable for appointment on the current Civil Service Eligible List for this title. Transfer: Candidates must have one year of permanent competitive, non-competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1 Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades. Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.Some positions may require fingerprinting.Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.to permanent non-competitive and the official probationary period will begin.Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for PEF.• Up to three (3) days of professional leave annually to participate in professional developmentHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more.The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply. Some positions may require additional credentials or a background check to verify your identity. Name ITS Human Resources Telephone 518-473-0398 Fax 518-402-4924 Email Address PostingResponses@its.ny.gov Address Street Empire State Plaza Swan Street Building, Core 4, Floor 1 City Albany State NY Zip Code 12220 Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.