Office Administrator
£27,000 - £30,000 depending on experience

An established and growing business within the technical services sector is seeking a highly organised Office Administrator to join their busy operations team. This is a varied position suited to someone who enjoys administration, scheduling, customer communication, and supporting multiple departments within a fast-paced office environment.

The successful candidate will play a key role in ensuring the smooth day-to-day running of the office, coordinating service activity, maintaining accurate records, and supporting finance and customer service functions.

Key Responsibilities Provide full administrative support across the business Maintain accurate customer records and update internal databases Raise quotations, documents, letters, reports, certificates, and service paperwork Schedule engineers for servicing, call-outs, maintenance visits, and reactive works Liaise with customers to arrange appointments and confirm attendance times Process engineers’ timesheets, expenses, and monthly summaries for payroll deadlines Raise purchase orders and manage supplier paperwork Produce invoices and credit notes using internal finance systems Support false alarm reporting and compliance-related administration Scan, upload, and organise service reports, worksheets, and technical documents Handle incoming calls, transfer enquiries, and take accurate messages Manage shared inboxes, diaries, tasks, and meeting room bookings Assist with customer reminders for upcoming services and maintenance visits Support the implementation and ongoing administration of new business software systems General office duties including filing, printing, reception cover, and meeting refreshments when required Skills & Experience Required Previous experience within an administration or office support role Strong IT skills including Microsoft Word, Excel, and Outlook Experience working with internal databases or CRM systems Excellent organisation and attention to detail Strong communication skills with a professional telephone manner Ability to prioritise workload and meet deadlines Comfortable working across multiple tasks and departments Experience in scheduling, service coordination, or engineering support would be advantageous Finance administration experience such as invoicing or purchase orders would be beneficial Working Hours Monday to Friday 8:30am – 5:30pm One hour unpaid lunch break Holiday Entitlement 23 days annual leave plus bank holidays Additional leave awarded with long service Opportunity This is an excellent opportunity to join a long-standing and reputable organisation offering stability, variety, and the chance to become a valued part of a supportive team.