Job Title: Office Administrator Job Description The Office Administrator serves as the primary point of contact for customers and plays a key role in overseeing the smooth and efficient operation of all office administrative functions. This role is crucial in maintaining a safe, well-organized, and productive work environment that supports manufacturing, logistics, and executive teams. Responsibilities include planning, directing, and coordinating office procedures, as well as identifying and implementing process improvements to enhance operational efficiency. Core duties involve cross-departmental communication, recordkeeping, facility management, and supporting the enforcement of company policies and procedures. Responsibilities • Process and manage the customer orders & customer inquiries that include product availability, pricing, delivery timelines, and invoicing. • Update and manage various reports that include pricing tables, sales trackers, shipping trackers, and other various reports. • Manage all incoming communications - mail, emails, phone calls, and in-person inquires. • Support other departments with filing, data entry, document and report preparation, and other clerical activities. • Manage Payroll • Manage extended benefits • Strictly adhere to all safety regulations, policies, and procedures; violations may lead to termination. • Promote and enforce safety, health, GMP, and company standards consistently across all operations. • Set a strong example by working safely and maintaining an organized office in support of 24/7 manufacturing. • Assist in forecasting and budgeting for office operations, including supplies, services, and administrative expenses. • Drive accountability and performance on administrative business metrics (accuracy, timeliness, customer service, and cost efficiency). • Schedule and administer front office operations, including reception, filing, mail distribution, and clerical duties. • Implement and maintain office organization systems and continuous improvement initiatives. • Oversee all personnel functions, including recruiting, hiring, attendance tracking, and retention efforts. • Control office-related capital and operating expenditures while staying within budgeted limits. • Ensure high-quality standards in administrative output and service to internal customers. • Maintain adequate inventory of office supplies and coordinate timely procurement. • Coordinate with facility maintenance to ensure office systems and infrastructure are operational and meet company standards. • Process and manage the customer orders & customer inquiries that include product availability, pricing, delivery timelines, and invoicing. • Update and manage various reports that include pricing tables, sales trackers, shipping trackers, and other various reports. • Manage all incoming communications - mail, emails, phone calls, and in-person inquires. Essential Skills • Language Skills: Native English speaker, as the role involves significant phone interaction with customers, including those in the U.S. • 3+ year of receptionist or administrative experience, (organizing schedule, copayment and entering information into the system, a bit of payroll) • Proficiency in MS Office (Excel, Word, Outlook, Teams). Ability to manage data, perform searches, and use the Abacas accounting system (training provided). • High school diploma or equivalent required. Pay and Benefits The pay range for this position is $20.00 - $30.00/hr. Workplace Type This is a fully onsite position in Surrey,BC. À propos d'Aston Carter: Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l’acquisition de talents, la chaîne d’approvisionnement et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre réseau expansif pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie-Pacifique et en Europe, Aston Carter est au service d’un grand nombre d’entreprises du Fortune 500. Nous sommes fiers d’avoir remporté le double diamant ClearlyRated Best of Staffing® pour notre service aux clients et aux talents. Aston Carter est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi. Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) pour connaître d’autres options d’accommodement. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.