Job Title: Office Administrator

Job Description

The Office Administrator serves as the primary point of contact for customers and plays a key role in overseeing the smooth and efficient operation of all office administrative functions. This role is crucial in maintaining a safe, well-organized, and productive work environment that supports manufacturing, logistics, and executive teams. Responsibilities include planning, directing, and coordinating office procedures, as well as identifying and implementing process improvements to enhance operational efficiency. Core duties involve cross-departmental communication, recordkeeping, facility management, and supporting the enforcement of company policies and procedures.

Responsibilities

•\tProcess and manage the customer orders & customer inquiries that include product availability, pricing, delivery timelines, and invoicing.

•\tUpdate and manage various reports that include pricing tables, sales trackers, shipping trackers, and other various reports.

•\tManage all incoming communications - mail, emails, phone calls, and in-person inquires.

•\tSupport other departments with filing, data entry, document and report preparation, and other clerical activities.

•\tManage Payroll

•\tManage extended benefits

•\tStrictly adhere to all safety regulations, policies, and procedures; violations may lead to termination.

•\tPromote and enforce safety, health, GMP, and company standards consistently across all operations.

•\tSet a strong example by working safely and maintaining an organized office in support of 24/7 manufacturing.

•\tAssist in forecasting and budgeting for office operations, including supplies, services, and administrative expenses.

•\tDrive accountability and performance on administrative business metrics (accuracy, timeliness, customer service, and cost efficiency).

•\tSchedule and administer front office operations, including reception, filing, mail distribution, and clerical duties.

•\tImplement and maintain office organization systems and continuous improvement initiatives.

•\tOversee all personnel functions, including recruiting, hiring, attendance tracking, and retention efforts.

•\tControl office-related capital and operating expenditures while staying within budgeted limits.

•\tEnsure high-quality standards in administrative output and service to internal customers.

•\tMaintain adequate inventory of office supplies and coordinate timely procurement.

•\tCoordinate with facility maintenance to ensure office systems and infrastructure are operational and meet company standards.

•\tProcess and manage the customer orders & customer inquiries that include product availability, pricing, delivery timelines, and invoicing.

•\tUpdate and manage various reports that include pricing tables, sales trackers, shipping trackers, and other various reports.

•\tManage all incoming communications - mail, emails, phone calls, and in-person inquires.

Essential Skills

•\tLanguage Skills: Native English speaker, as the role involves significant phone interaction with customers, including those in the U.S.

•\t3+ year of receptionist or administrative experience, (organizing schedule, copayment and entering information into the system, a bit of payroll)

•\tProficiency in MS Office (Excel, Word, Outlook, Teams). Ability to manage data, perform searches, and use the Abacas accounting system (training provided).

•\tHigh school diploma or equivalent required.

Additional Skills and Qualifications

•\tAssociate’s degree or higher in Business Administration

•\tPayroll experience

•\tSome accounting experience

•\tPreferably in manufacturing or industrial environment.

• Abacus

Soft Skills

•\tProficient in administrative problem-solving.

•\tExperience developing and maintaining effective administrative processes and systems.

•\tAbility to maintain regular, predictable, and punctual attendance.

•\tExcellent verbal and written communication skills, including professional interaction with internal teams and external vendors.

•\tStrong people skills, ability to interact well with both shop staff and management.

•\tMust be able to work under pressure and meet deadlines while maintaining a positive and professional demeanor.

•\tAbility to work independently and manage multiple assignments with minimal supervision.

•\tStrong team player who collaborates well and supports organizational goals.

***We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected

classification.

Eligibility requirements apply to some benefits

and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

Medical, dental, & visionRRSPInsurance (Basic/Supplemental Life & AD&D)Short and long-term disabilityTransportation benefitsEmployee Assistance ProgramTime off/Leave(PTO, Vacation, or Sick Leave)Pay and Benefits

The pay range for this position is $20.00 - $30.00/hr.

Workplace Type

This is a fully onsite position in Langley,BC.

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\n À propos d'Aston Carter:\n

Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l’acquisition de talents, la chaîne d’approvisionnement et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre réseau expansif pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie-Pacifique et en Europe, Aston Carter est au service d’un grand nombre d’entreprises du Fortune 500. Nous sommes fiers d’avoir remporté le double diamant ClearlyRated Best of Staffing® pour notre service aux clients et aux talents.\n

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Aston Carter est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

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Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à astoncarteraccommodation@astoncarter.com pour connaître d’autres options d’accommodement.

\n\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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