Bachelors degree in information systems, Business Administration or science and technology preferred (or equivalent in training and experience).
5-7+ years progressive experience operations and technical service role. supporting Production level Operations teams, including at least 2 years in management.
Expertise in Security Incident Prevention, Business process Risk Mitigation, Compliance risk mitigation.
Proven experience and ability to motivate and lead others, build teams, coach, mentor, counsel, develop and foster a team environment.
Must have a strong technical process background including documenting and improving business processes using digital transformation.
Must have strong process and technical understanding of technology tools or systems like advanced SQL, Excel, PowerShell, Boomi, XML, Python.
Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions
Ability to assess team members' performance and provide motivational support.
A Self-starter with the ability to learn quickly, lead and work on multiple projects simultaneously, and be result oriented.
Can identify and resolve critical client issues at all levels of complexity.
General understanding of HR, benefits systems, payroll processing is a plus.
##LI-DNI
Bachelors degree in information systems, Business Administration or science and technology preferred (or equivalent in training and experience).
5-7+ years progressive experience operations and technical service role. supporting Production level Operations teams, including at least 2 years in management.
Expertise in Security Incident Prevention, Business process Risk Mitigation, Compliance risk mitigation.
Proven experience and ability to motivate and lead others, build teams, coach, mentor, counsel, develop and foster a team environment.
Must have a strong technical process background including documenting and improving business processes using digital transformation.
Must have strong process and technical understanding of technology tools or systems like advanced SQL, Excel, PowerShell, Boomi, XML, Python.
Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions
Ability to assess team members' performance and provide motivational support.
A Self-starter with the ability to learn quickly, lead and work on multiple projects simultaneously, and be result oriented.
Can identify and resolve critical client issues at all levels of complexity.
General understanding of HR, benefits systems, payroll processing is a plus.
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