As an ideal candidate, you will come with training delivery and coordination experience. You will be responsible for the training and onboarding experience for new hires joining the organization on a weekly basis, across multiple buildings/location within your city. You will manage a network of trained trainers and facilitators and will be responsible for a seamless onboarding and training experience for new hires. You will be the primary onsite representation of the Data Center Learning & Development organization, as the face of the onboarding experience for new hires and managers alike.
Specific responsibilities for this role include (but are not limited to):
· Coordination: Coordinate all behind-the-scenes aspects of the onboarding and training experience including securing onsite training space, scheduling trainers/facilitators, printing workbooks, finding new training spaces/venues for larger new hire classes/cohorts.
· Facilitation: You will facilitate some portions of the new hire onboarding experience, including the welcome, data center tours, etc.
· Communications: Sending out communications to new hires and managers on where to go and what is expected of their onboarding journey.
· Reporting/Tracking: You will track and monitor progress of new hires as they progress throughout their training experience. You will work with managers/trainers if a new hire is off track on their training progress. You will provide reporting to the broader Data Center Learning & Development organization.
· Feedback: Collect feedback from new hires and managers, and work with the broader team to incorporate feedback into curriculum updates.
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