Main tasks & key responsibilities:

Creates and confirms transport order to ensure pickup of the shipment at originPerforms booking and booking optimization according to internal guidelines as defined by ProductPrepares, controls and distributes all required Import/ Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal proceduresChecks responses from counterparts and finalizes validation of required documentsFollows-up shipment status in the Import/ Export area, identifies incidents and ensures resolution of incidentsSupports Customer Service in the incident and exception management resolutionMaintains excellent relationships with suppliersIs responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performancePerforms IT systems related tasks to provide up to date information on shipmentInteracts with Customer Service, Product, and Global Service Centers, if required

 Qualifications:

·     Being fluent in Chinese is an advantage

·     Extensive knowledge of Ocean Freight Operations

·     Bachelor degree in International Business/ SCM/ Import - Export

·     At least 2-3 year experience in Ocean Freight Operations

·     Good English communication/ writing skills

·     Good administrative skills

·     Results driven and attention to details

·     Proficient in Microsoft Office

#LI-APAC