OCC Specialist
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
DHL Global Forwarding has an opening for a OCC Specialist in Johannesburg, South Africa. Join us in connecting people and improving lives!
In this OCC Specialist Position
Maintains 'Country OCC tariffs' within relevant templates and systemSupports in execution of OFR and commercial strategy in local OCCDrives competitive and strategic pricing solutions - Executes pricing campaigns (e.g. seasonal offers, trade lane market and special offersSearches for best pricing solutions in order to maximize profitability of OFR.Provides pricing for new business growth on country level (including standard factor-based pricing methodology), supports and follows up on priced opportunities.Provides correct and timely feedback to GBT bids; answers GBT and region to regionSets up and maintains Tier 4 approach to local BC Sales - Provides quick and aggressive responses to level 1 and 2 opportunitiesSets up tariffs to answer level 3 and 4 opportunitiesMonitors objectives in terms of profitability maximization and volume growth (e.g. on ITM lanes)Escalates need for decision making on risk taking through higher hierarchy levels Adheres to and complies with rules and principlesInteracts with customers on estimate submissionsIncrease win opportunities through accurate completion of ocean freight estimatesProvide ocean freight estimates to existing customers within SLA turn around timesMaintain proactive communication/relationship with colleagues and managers.Maintain and keep estimate register up to dateMaintain and keep rates updated in QuoteShop databaseProvide weekly feedback on QuoteShop activity and monthly activity and success rates
Now, here is what we need from you!
Deep knowledge of OFR forwarding business and market ratesStrong project management skills and ability to cope with multiple bids in parallelStrong analytical skills and good communication skillsCommercial experience/capabilitiesAbility to work under pressure and manage time effectivelyStrong problem-solving mentalityAbility to negotiate with service providers to obtain most competitive pricing/serviceAdherence to SLA’s and deadlinesSolutions drivenSelf motivated and hunger to learnTeam playerHigh level of attention to detail
We offer:
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
The largest global network with more than 30,000 passionate employeesThe most efficient processes and fastest response timesThe best solutions and best customer service
Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
#LI-MEA
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.