OCC Assistant
DHL
Contract: 12 month fixed-termWorking Hours: Variable shift pattern, including evenings, nights and weekendsWork Location: EMA Cargo West, East Midlands Airport, Derby, DE74 2TRSalary: Competitive
DHL Air (UK) is the largest all-cargo air carrier in the UK, operating a fleet of B757-200SF, B767-300F and B777-200F aircraft on worldwide operations. Part of the DHL Express team with our headquarters at East Midlands Airport, we wish to enhance the team to deliver our customer promise of; Excellence, Simply Delivered.
We are looking to appoint self-motivated individual that is people and service focused. Someone who gets it right first time, shows passion in their work and has the “Can Do” spirit that made DHL world leading in Logistics.
The RoleAssist with the day to day running of the Operations Control Centre, working alongside Crewing, Flight Operations and Ground Operations, to provide support for the 24/7 operationResponsible for managing and booking all crew travel and hotel bookings during evenings, weekends or as requiredResponsible for ordering crew catering and managing all crew catering changesAssist and support the Crewing, Flight Operations and Ground Operations departments with any administrative tasksDeal with phone calls and email requests with regards to crew queries/travel requestsThe RequirementsExcellent verbal and written command of the English language with good computer skillsStrong planning and organisational skillsAbility to work as part of a teamGreat attention to detail and the ability to adhere to policies and proceduresThe PersonA hands-on individual experience of working in a faced-paced operational environmentFlexible and confident with a positive approach to change and innovationPrevious experience in a customer service-based role (advantageous)Hold five GCSE’s A-C/9-4 (or equivalent) including Maths and EnglishExperience of the Airline/Aviation industry or a keen interest in this would be highly regardedWhat you'll need to do next?
If you are interested in the position of OCC Assistant and you are looking for your next career move, simply apply online ensuring that a full up to date CV and cover letter is attached with your application detailing how you meet the requirements of the role.
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.
Closing date: 9th January 2026
DHL Air (UK) is the largest all-cargo air carrier in the UK, operating a fleet of B757-200SF, B767-300F and B777-200F aircraft on worldwide operations. Part of the DHL Express team with our headquarters at East Midlands Airport, we wish to enhance the team to deliver our customer promise of; Excellence, Simply Delivered.
We are looking to appoint self-motivated individual that is people and service focused. Someone who gets it right first time, shows passion in their work and has the “Can Do” spirit that made DHL world leading in Logistics.
The RoleAssist with the day to day running of the Operations Control Centre, working alongside Crewing, Flight Operations and Ground Operations, to provide support for the 24/7 operationResponsible for managing and booking all crew travel and hotel bookings during evenings, weekends or as requiredResponsible for ordering crew catering and managing all crew catering changesAssist and support the Crewing, Flight Operations and Ground Operations departments with any administrative tasksDeal with phone calls and email requests with regards to crew queries/travel requestsThe RequirementsExcellent verbal and written command of the English language with good computer skillsStrong planning and organisational skillsAbility to work as part of a teamGreat attention to detail and the ability to adhere to policies and proceduresThe PersonA hands-on individual experience of working in a faced-paced operational environmentFlexible and confident with a positive approach to change and innovationPrevious experience in a customer service-based role (advantageous)Hold five GCSE’s A-C/9-4 (or equivalent) including Maths and EnglishExperience of the Airline/Aviation industry or a keen interest in this would be highly regardedWhat you'll need to do next?
If you are interested in the position of OCC Assistant and you are looking for your next career move, simply apply online ensuring that a full up to date CV and cover letter is attached with your application detailing how you meet the requirements of the role.
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.
Closing date: 9th January 2026
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