ROLE SUMMARY
As an Omnichannel Content Manager you will be responsible for overseeing and managing all aspects of our content creation in the relevant channels in Japan. You will play a crucial role in driving content creation, developing and executing content plans that align with our business/brand objectives and engage our target audiences.
The Omnichannel Content Manager is a dynamic position working very closely with the CCMs and marketing teams
ROLE RESPONSIBILITIES
Content Creation & Localization
Plan and produce engaging visual and written content for portals, email campaigns, and social mediaLocalize global/regional brand content to meet Japan’s digital and regulatory requirements Adapt content for platforms like LINE, RTE, and Salesforce integrationsCampaign Execution & Optimization
Implement and manage digital campaigns, including web editing and social media Track performance metrics and optimize content based on analytics Reuse and repurpose high-quality content across channels and marketsGenAI Integration & Self-Service Tools
Use GenAI tools to accelerate content creation, including translation and layout finalization Create content from source materials using GenAI, Adobe Suite, and internal platforms like CANVAS Participate in pilot programs to test new AI functionalities and workflowsGovernance & Compliance
Ensure content complies with medical, legal, and regulatory standards Collaborate with medical reviewers and brand teams to align messaging Avoid conflicts of interest by separating creation, review, and approval rolesStudio & Agile Collaboration
Work within content studios to manage high-volume, fast-turnaround content (e.g., EDMs, banners) Collaborate with marketing teams to orchestrate customer journeys and improve processes Operate in agile environments with tagging, project management, and cross-functional governanceScrum master of the Japan Content StudioBASIC QUALIFICATIONS
Relevant degree education (e.g. marketing, communication, business or equivalent)Strong experience within digital marketing and content creationUnderstand and have basic knowledge of marketing automationHands-on experience on creating newsletters and website content; editing copy, optimizing campaigns, photo editing, layout and designExpertise in social media campaign execution and optimizationExperience in website analytics tools and website CMS (Drupal, Wordpress, etc).Expertise in the Adobe Suite (Canva, Abobe Creative Cloud)Story telling skills within different content formats.Proven track record in ability to work and multi-task under pressure, respond quickly to changing situations in complex project environments, prepare responses/narrative quickly and clearly and use personal initiative.Excellent communication and collaboration skills.Understanding of pharmaceutical marketing compliance requirements of the market is a mustUnderstanding of pharmaceutical business and key business drivers.Proactive and self-directive mindset.Fluency in Japanese required. English optional but highly desired.Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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