Details Department: Core TechnologiesSchedule: Full-time, 8 hour day shift, Monday-FridayLocation: RemoteSalary: $121,264.00 - $169,035.00Eligible for an annual bonus incentive.
Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

 

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Responsibilities

Ascension Technologies is seeking an Observability & Monitoring Architect to join the Core Technologies, Service Delivery team. This role is responsible for designing, maturing, and standardizing Ascension’s enterprise monitoring, alerting, AIOps, and observability capabilities across thousands of network and infrastructure assets.

The Architect will work across SolarWinds, ScienceLogic SL1, ServiceNow, and other enterprise tools to enhance telemetry, improve alert quality, reduce noise and MTTR, and deliver meaningful insights that improve clinical uptime and operational performance.

This position plays a critical role in ensuring Ascension has a modern, cohesive, and scalable observability strategy supporting hospitals, data centers, cloud platforms, and remote sites nationwide.

Key Responsibilities

Observability & Monitoring Architecture

Design and maintain end-to-end observability architectures spanning on-prem, cloud, and hybrid environments.Establish modern design patterns for telemetry ingestion, event correlation, dependency mapping, health scoring, and digital experience monitoring.Ensure that all monitoring architectures align with enterprise architecture, operational maturity goals, and patient-care-driven service reliability.SolarWinds & ScienceLogic OwnershipDevelop advanced architectures for SolarWinds (network/server/cloud monitoring, alerting, NetPath, PerfStack, UDT, VNQM, LA).Architect ScienceLogic SL1 deployments, device models, power packs, AIOps integrations, and automation workflows.Optimize integrations between monitoring tools, AIOps engines, and ServiceNow Incident/Change/CMDB.Alerting & Event ManagementDefine and govern alerting standards, thresholds, baselines, and correlation logic.Reduce alert fatigue by driving alert hygiene, rationalization, and automation.Implement event enrichment models that include device dependencies, related alerts, historical data, and performance context.AIOps & AutomationArchitect AIOps patterns that leverage anomaly detection, predictive analytics, and automated remediation.Partner with platform teams to expand automation capabilities and integrate closed-loop workflows.Evaluate emerging AIOps technologies and recommend adoption paths aligned to business needs.Operational Maturity & Network HealthDesign monitoring and observability improvements that enhance reliability, MTTR, and overall network health.Support problem management by enabling deep root-cause visibility and reduction of chronic issues.Participate in operational reviews, incident postmortems, and continuous improvement initiatives.Enterprise Integration & CollaborationWork closely with Network Operations, Network Architecture, Cloud Engineering, Cybersecurity, and Applications & Platforms.Ensure observability coverage keeps pace with new deployments, cloud workloads, modernization initiatives, and architectural changes.Guide engineering teams in implementing monitoring standards and best practices.Documentation & GovernanceMaintain architectural documentation, solution designs, monitoring standards, and blueprint diagrams.Contribute to observability governance frameworks, telemetry onboarding processes, and lifecycle management policies.

Qualifications

Hands-on experience designing or supporting enterprise monitoring and observability platforms (SolarWinds, ScienceLogic SL1, Dynatrace, Datadog, New Relic, or similar).Strong understanding of network, server, and cloud telemetry, SNMP, APIs, logs, metrics, and event processing.Experience defining alert thresholds, baselines, correlation rules, and noise-reduction strategies.Knowledge of ServiceNow integrations for event management, CMDB, and automated incident workflows.Strong analytical, troubleshooting, and problem-solving skills in complex, distributed environments.Excellent communication skills, with the ability to present complex technical concepts to various audiences.PreferredExperience with AIOps platforms or features (anomaly detection, predictive health scoring, automated remediation).Familiarity with cloud monitoring frameworks (Azure Monitor, AWS CloudWatch, GCP Operations).Scripting/automation experience (Python, PowerShell, API integrations).

Certifications such as SolarWinds SCP, ScienceLogic certifications, ITIL, or relevant cloud/network credentials.

Position Impact

The Observability & Monitoring Architect drives Ascension’s enterprise-wide monitoring strategy, ensuring reliable and actionable visibility into critical systems. Their work directly supports improved clinical uptime, stronger operational maturity, and higher quality incident response across one of the nation’s largest healthcare networks.

 

Requirements

Education:

High School diploma equivalency with 3 years of cumulative experience OR Associate's
degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.3 years of leadership or management experience preferred.
Additional Preferences

No additional preferences.

Why Join Our Team

When you join Ascension, you join a team of over 134,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.

Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

 

For further information, view the  EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

 

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

 

Pay Non-Discrimination Notice

 

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

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