Posting Date
02/06/20262476 Swedesford Rd, Malvern, Pennsylvania, 19355-1456, United States of AmericaThe Director, Clinical Services and Operations is a senior clinical leader responsible for shaping and executing clinical strategies across the division. This role partners closely with divisional and operational leaders to drive measurable improvements in quality, safety, and patient outcomes. The DCS leads through influence, accountability, and talent development, ensuring clinical initiatives translate into sustainable results across all modalities.
This is an opportunity for a strategic, outcome-driven clinical leader who thrives in complex environments and is energized by driving system-level improvement.
Essential Duties & Responsibilities
Safety Response & Readiness
Lead divisional readiness for safety events and regulatory oversight, ensuring strong systems, timely response, and sustained compliance
Hold Clinical Services Managers accountable for core safety responsibilities and consistent execution of safety processes
Provide on-site leadership during significant safety events or regulatory surveys (including CMS and CLUE)
Clinical Leadership & Talent Development
Lead, coach, and develop Clinical Services Managers to deliver strong clinical and operational performance
Address performance gaps through targeted coaching and relationship management
Build a strong leadership bench by supporting development planning, growth opportunities, and succession readiness
Identify and prioritize clinical outliers and performance opportunities with the greatest impact on patient care and outcomes
Partner with Operations and Home leaders to design and execute improvement strategies
Allocate resources strategically to maximize clinical value and safety outcomes
Align teams across the division to deliver consistent, high-quality results across all modalities
Clinical Strategy & Execution
Partner with the Divisional Vice President to set the clinical vision and strategic priorities for the division
Translate strategy into actionable initiatives with clear ownership, timelines, and measurable outcomes
Lead execution of clinical initiatives, ensuring accountability and sustained performance improvement
Monitor progress and adjust strategy based on data, outcomes, and evolving business needs
Education and Experience
Required
Associate Degree in Nursing (ASN) or Bachelor's Degree in Nursing (BSN) or related field
Minimum of 8-10 years of clinical experience, with at least 4 years in a leadership role.
Strong knowledge of regulatory requirements and quality improvement processes.
Excellent communication and leadership skills.
Intermediate computer skills and proficiency in MS Excel, Word, PowerPoint, and Outlook
Intermediate computer skills and proficiency in MS Excel, Word, PowerPoint, and Outlook
Preferred:
Master’s degree in nursing, Healthcare Administration, or related field.
Experience in dialysis or nephrology.
Certification in healthcare quality or patient safety.
Experience managing remote teammates.
Here is what you can expect when you join our Village:
• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and moreProfessional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.#LI-MS4
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.