Job Title: O365/SCIM Malaysia (Tech lead) Job Description We are seeking a highly experienced SCIM Tech Lead to join our growing delivery team. This role requires deep technical expertise in O365, Azure Active Directory (Entra ID), Endpoint Management (Intune), and Security & Compliance services. You will lead complex technical escalations, mentor engineers, and ensure the stability and security of large-scale enterprise identity and endpoint infrastructure. **Location:** Kuala Lumpur, Malaysia (Onsite) **Working Hours:** Monday to Friday, 9:00 AM – 6:00 PM **Job Type:** Full-time **Responsibilities** + Lead technical escalations for identity, endpoint, and compliance-related issues. + Provide expert-level troubleshooting for O365 and Azure-based services. + Mentor support engineers and help build technical capability across the team. + Collaborate with cross-functional teams for solution design and problem resolution. + Ensure SLA compliance and maintain high service quality. + Drive process improvements and implement automation where applicable. **Technical Skills & Expertise we are looking for:** **(Either on the following specialization, not necessary all)** **Identity & Access Management** **SCIM provisioning, Entra ID (Azure Active Directory), ADFS** **Azure AD Sync, Azure AD Connect** **UserPrincipalName (UPN) management, Alternate ID support** **OAuth 2.0, OpenID Connect, SAML for SSO** **Conditional Access, Multi-Factor Authentication (MFA)** **RBAC (Role-based Access Control), Hybrid Identity Architecture** **Endpoint Management (Intune)** **Intune, Autopilot, Co-Management, AutoPatch** **Mobile Device Management (MDM), Mobile Application Management (MAM)** **Win32 application deployment, configuration profiles** **Device enrollment (Windows, macOS, Android, iOS)** **Endpoint compliance, protection, and lifecycle management** **Security & Compliance (S&C)** **Defender for Endpoint: configuration, EDR, AIR** **Threat and vulnerability management, attack surface reduction** **Purview, DLP (Data Loss Prevention), AIP (Azure Information Protection)** **Insider Risk Management, compliance policies, email protection** **Sentinel (SIEM), threat hunting, incident response** **Knowledge of MITRE ATT&CK framework and security operations workflows** **Cloud Productivity & Monitoring** **O365: Exchange Online, SharePoint, OneDrive, Teams** **Email security and authentication (SPF, DKIM, DMARC)** **Diagnostic tools: PowerShell, PSR, Fiddler, Process Monitor** **Kusto Query Language (KQL) for Sentinel and Log Analytics** **Ideal Candidate Profile** + At least 5+ years of hands-on technical experience in O365, identity platforms, and endpoint security + Strong command of modern security frameworks and compliance tools + Demonstrated leadership in technical mentoring or project delivery + Comfortable working in a fast-paced, client-facing support or consulting environment **Benefits** + Career development and leadership growth opportunities + Annual performance-based salary increment + Comprehensive health benefits and insurance coverage + Paid annual leave and medical leave + Statutory contributions (EPF, SOCSO, etc.) Location: MYS Kuala Lumpur Nu Tower 2 Language Requirements: Mandarin Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**