About the Role: We are seeking a compassionate and service-oriented Customer Care Representative to support our client’s operations in Vestal, NY. This role is ideal for someone who thrives in a fast-paced environment and is passionate about helping others. You’ll be the voice of the company, assisting residential and commercial customers with inquiries related to waste collection, recycling, and sustainability services. About the Client: Our client is a leader in sustainable waste and resource management across the Northeast. With a mission to create value by renewing and sustaining our resources and our environment, they view waste not as a problem, but as a resource for producing renewable energy and raw materials. Their culture is built on service, trust, responsibility, integrity, continuous improvement, and teamwork Key Responsibilities: + Provide exceptional customer service via phone, email, and online platforms + Resolve service issues, billing inquiries, and general questions with professionalism and empathy + Educate customers on recycling programs, Zero-Sort® services, and sustainable practices + Maintain accurate records of customer interactions and service requests + Collaborate with internal teams to ensure timely and effective resolution of customer concerns Qualifications: + High school diploma or equivalent; college coursework or degree preferred + 1+ year of experience in customer service or call center environment + Excellent communication and interpersonal skills + Ability to multitask and manage time effectively + Familiarity with CRM systems and basic computer proficiency What We Offer: + Competitive hourly pay + Opportunities for career advancement + Supportive team environment + Training in sustainability-focused customer service practices + A chance to contribute to a company making a real environmental impact Location Details: This position is based at the Vestal, NY hauling division, which provides comprehensive waste collection, recycling, and disposal services to the surrounding community. The facility operates Monday through Friday, 7:30 AM to 4:00 PM Intermediate Leve Pay and Benefits The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Vestal,NY. Application Deadline This position is anticipated to close on Sep 16, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.