Total Rewards "Your life - our Mission" OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF. Pay for this position is $17.14/hour. This is an Hourly position. **$2.25 3rd shift differential** Overview POSITION SUMMARY: The Nursing Operations Support (NOS) Representative acts as a resource on multiple units for Mission Partners, patients, visitors, and family members for general questions, information, and way-finding needs and provides unit support. Provides guidance to individuals related to other OSF facilities/service areas, coordinates and may assist with patient transport needs, provides local area direction, and advises of area accommodations or amenities. Utilizes various software to provide assistance and complete assigned tasks. Qualifications REQUIRED QUALIFICATIONS: Education: High School Diploma/ GED Experience: 6 months' experience of office, hospital, administrative duties, customer service, and computer knowledge Other Skills/ Knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Demonstrated ability to reason, interpret, and evaluate each situation to provide assistance and resolve issues. Demonstrate ability to multi-task in a fast-paced environment OSF HealthCare is an Equal Opportunity Employe