Welcome page Returning Candidate? Log back in! Non-Remote Tele-Giver Shift Supervisor Job Locations US-IN-LAFAYETTE ID 2025-178528 Line of Business Rest Assured Position Type Full-Time Pay Min USD $20.00/Hr. Pay Max USD $20.00/Hr. Our Company

Rest Assured

Overview

Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!

Responsibilities Ensure health, safety, and personal needs are being met for up to 32 residential rehabilitation sitesResponsible for all supervisory duties of Resident Advisor monitors. Schedule Resident Advisor monitor shifts, monitor work habits and make sure all Resident Advisor monitor tasks are completed in a timely fashionConduct performance reviews of Resident Advisor monitors and report on employee behaviors. Quickly address and resolve customer complaintsExamine documentation all consumers/client activities in accordance with The Bureau of Developmental Disabilities Services and Bureau of Quality Improvement Services (Indiana) standards or standards of the state in which the site is locate for both accuracy and completenessEnsure training standards set forth by The Bureau of Developmental Disabilities Services and Bureau of Quality Improvement Services (Indiana) and other states being served are met by all Resident Advisor monitors on each shiftResponds quickly to emergencies, crises, or unexpected problems during the shiftReview all reportable incidents, and potential problems, and provide corrective action within a timely manner as described by The Bureau of Developmental Disabilities Services and Bureau of Quality Improvement Services regulations (Indiana) and specific regulations of other statesOther duties as assigned Qualifications Connects the technical dots with a goal of building customer valueAlways reacts quickly and with a sense of urgency to requests, issues, e-mails or other events in a timely and flexible fashion About our Line of Business Rest Assured Telecare & Remote Support, an affiliate of BrightSpring Health Services, offers home monitoring services and solutions specifically designed to help seniors and individuals with intellectual or developmental disabilities to remain safely in their homes while gaining more independence. Rest Assured blends wireless monitoring and two-way video chat with caregivers who are specially trained on each individual’s unique care needs to provide quality, personalized care. Remote caregiving includes medications management, seizure and fall detection, daily living activities, and events requiring an emergency response. For more information, please visit www.restassured.com. Salary Range USD $20.00 / Hour