About Hyatt Hotels London Stratford
Hyatt Regency London Stratford and Hyatt House London Stratfordare located inthe vibrant Stratford area of East London within Westfield Stratford City, one of Europe’s largest urban shopping and entertainment destinations.
Together, the hotels offer 350 contemporaryguestrooms and suites along with 14 versatilemeetingand event spaces. The property welcomes a diverse mix of business and leisuretravellersand is within walking distance of Queen Elizabeth Olympic Park and the London Stadium.
Dining experiences includeElondiRestaurant Bar, offering modern British dishes influenced by the vibrant spirit of East London and made with locally sourced ingredients. Colleagues work in a dynamic and fast paced environment supporting both short stay and extended stay guest experiences in one of London’s most vibrant and fast evolvingneighbourhoods.
Duties and Responsibilities - Night Supervisor
Oversee the preparation, completion, and accuracy of all Night Audit processes and reports.
Ensure the smooth operation of all Front Office functions throughout the overnight shift.
Manage the check‑in and check‑out process for all hotel guests, ensuring efficiency and exceptional service.
Provide attentive, guest‑focused support throughout the night, ensuring all needs are met promptly and professionally.
Train, guide, and support the Night Receptionist team to uphold service excellence and operational standards.
Supervise and train Hosts, assist the Night Manager, and contribute to the smooth and efficient running of the hotel.
Provide cover for the Night Manager as required by business needs.
About You
You have previous experience in hotel front office operations, ideally within the premium segment. Highly organised with strong multitasking abilities, you take a guest-focused approach in everything you do. With proven leadership skills, you are able to motivate, guide, and support your team while maintaining professionalism, consistency, and attention to detail.
Just some of the benefits you will enjoy as a Night Supervisor
12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
Free meals on duty
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Uniform provided and laundered complimentary
Headspace membership and access to our Employee Assistance Programme
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps:Apply today for thisNight Supervisorrole and start your journey with Hyatt Hotels London Stratford
About Hyatt Hotels London Stratford
Hyatt Regency London Stratford and Hyatt House London Stratfordare located inthe vibrant Stratford area of East London within Westfield Stratford City, one of Europe’s largest urban shopping and entertainment destinations.
Together, the hotels offer 350 contemporaryguestrooms and suites along with 14 versatilemeetingand event spaces. The property welcomes a diverse mix of business and leisuretravellersand is within walking distance of Queen Elizabeth Olympic Park and the London Stadium.
Dining experiences includeElondiRestaurant Bar, offering modern British dishes influenced by the vibrant spirit of East London and made with locally sourced ingredients. Colleagues work in a dynamic and fast paced environment supporting both short stay and extended stay guest experiences in one of London’s most vibrant and fast evolvingneighbourhoods.
Duties and Responsibilities - Night Supervisor
Oversee the preparation, completion, and accuracy of all Night Audit processes and reports.
Ensure the smooth operation of all Front Office functions throughout the overnight shift.
Manage the check‑in and check‑out process for all hotel guests, ensuring efficiency and exceptional service.
Provide attentive, guest‑focused support throughout the night, ensuring all needs are met promptly and professionally.
Train, guide, and support the Night Receptionist team to uphold service excellence and operational standards.
Supervise and train Hosts, assist the Night Manager, and contribute to the smooth and efficient running of the hotel.
Provide cover for the Night Manager as required by business needs.
About You
You have previous experience in hotel front office operations, ideally within the premium segment. Highly organised with strong multitasking abilities, you take a guest-focused approach in everything you do. With proven leadership skills, you are able to motivate, guide, and support your team while maintaining professionalism, consistency, and attention to detail.
Just some of the benefits you will enjoy as a Night Supervisor
12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
Free meals on duty
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Uniform provided and laundered complimentary
Headspace membership and access to our Employee Assistance Programme
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps:Apply today for thisNight Supervisorrole and start your journey with Hyatt Hotels London Stratford