Night Receptionist
Hilton
**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s \#1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS\!**
The **Hilton London Canary Wharf** is a modern, full service hotel with 282 Guestrooms in the heart of London’s financial district\. Conveniently located just 2 minutes from South Quay DLR Station and 5 minutes from Canary Wharf underground station\. Close to the City, Olympic park and the O2, the hotel welcomes a wide range of guests here on business and leisure\. Consistently voted within the top 5 Hilton properties within the UK & Ireland\.
**A WORLD OF REWARDS**
+ **Hour** **ly r** **ate of £14\.07 plus FO upsell Bonus**
+ **Free** **and healthy** **meals** when on duty
+ **Grow your Career** **Personal Development**
programmes designed to support you at every step of your career
+ **A chance to make a difference** through our Corporate Responsibility programmes – Find out what and how we are doing \( https://cr\.hilton\.com \)
+ **Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages \(subject to individual outlets\)
+ **Team Member Referral Program**
+ **High street discounts:** with Perks at Work
+ **Holiday:** 28 daysincluding bank holidays \(increasing yearly to up to 33 days\)
+ **Discounted dental and health cover**
+ **Discounted Taxi** when public transports stop running
+ **Short Term accommodation** to support your relocation from other area of the UK
+ **Guest Experience Day** 1 night stay with dinner and breakfastafter successfully passing probation
+ **Modern and inclusive** Team Member’s areas
**What will I be doing?**
A Night Receptionist provides night\-hour reception services for Guests to contribute to an overall exceptional experience from check\-in through check\-out and complete audits, as required\.
+ Ensure that both the Night Manager and Night Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
+ Demonstrate a high level of customer service at all times
+ Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
+ Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
+ Maximize room occupancy and use up\-selling techniques to promote hotel services and facilities
+ Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
**What are we looking for?**
+ Previous experience in a customer\-focused industry
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Ability to work on your own and as part of a team
+ Competent level of IT proficiency
+ Flexibility to work night shifts
**EVERY JOB MAKES THE STAY\.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story\.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical\. That’s why at Hilton, Every Job Makes the Stay\.
**Find out more about all our brands and hotels \-** Hilton Brands | Global Hospitality Company \(https://www\.hilton\.com/en/corporate/\)
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Night Receptionist_
**Location:** _null_
**Requisition ID:** _HOT0BMQ6_
**EOE/AA/Disabled/Veterans**
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