Join City Wide Facility Solutions in Southwest Los Angles as a Night Operations Manager and oversee the nightly execution of janitorial services across multiple sites and recruitment of new vendors and contractors. This role is perfect for those with a background in janitorial operations, who excel in ensuring compliance and maintaining high standards of cleanliness and client satisfaction.

Why Join City Wide?

Critical Leadership Role: Directly influence our operational success by managing and ensuring compliance with janitorial contracts during the night shift. Dynamic Work Environment: Manage a variety of sites, interacting with different teams each night, ensuring that operational standards are met consistently. Career Growth: With City Wide's commitment to internal promotion and professional development, your career trajectory has substantial room to advance within our organization.

Key Responsibilities:

Contract Compliance and Quality Assurance: Ensure that all cleaning crews adhere to contractual obligations by conducting regular site inspections and audits. Team Coordination and Training: Direct and train night-time cleaning crews, providing them with the guidance needed to meet and exceed our service standards. Operational Planning and Workload Management: Help workload the building by assessing needs, scheduling tasks, and allocating staff effectively to ensure efficient operation and compliance with service standards. Problem Resolution: Address and resolve any issues or complaints from clients promptly, maintaining high client satisfaction. Operational Reporting: Maintain diligent records, including nightly recaps and compliance reports, to ensure all tasks meet our strict guidelines. Sourcing and Recruitment: Search and recruit new building maintenance contractors to join our approved vendor list

We Offer:

Competitive pay, bonus and commission package, and benefits. Opportunities for professional growth within a supportive company culture. Training and development programs tailored to enhance your leadership and operational skills.

Metrics for Success:

Conduct 1-3 inspections per account each month to ensure compliance. Resolve any complaints or requests from clients within 24 hours. Ensure all morning inspection tasks are closed within 48 hours. Achieve 100% on sending nightly recaps to document activities and compliance status.

Become a pivotal part of City Wide Facility Solutions by ensuring our standards are upheld every night. Apply today and step into a role where your expertise in janitorial services and commitment to excellence will be highly valued and rewarded.