At Hyatt, we believe our guests choose us because of our people. Our colleagues create exceptional experiences through genuine care, thoughtful service, and a commitment to excellence. As Night Manager, you will play a pivotal role in delivering a world-class wellness experience while leading a high-performing team that embodies Hyatt’s purpose of care.

Key Responsibilities

Able to act as a manager on duty during night shift ensuring all team members perform the tasks assigned to them.

· Conduct briefing for all Night Shift staff.

· Direct and oversee all operations during the night shift to ensure guest satisfaction and safety.

·Monitors rooms’ standards in general, working through the respective Head of Department to take corrective action where necessary.

· Check rooms and make sure any special requests are carried out accordingly.

· Ensures the strict control of room keys.

· Ensures that public areas are clean and up to standard.

· Cooperate with the housekeeping department to improve guest service experience.

· Deals with guest complaints and be able to find a solution to it.

· Ensures accurate completion of night audit in a timely manner.

·Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

· Prepares daily night summary reports.

At Hyatt, we believe our guests choose us because of our people. Our colleagues create exceptional experiences through genuine care, thoughtful service, and a commitment to excellence. As Night Manager, you will play a pivotal role in delivering a world-class wellness experience while leading a high-performing team that embodies Hyatt’s purpose of care.

Key Responsibilities

Able to act as a manager on duty during night shift ensuring all team members perform the tasks assigned to them.

· Conduct briefing for all Night Shift staff.

· Direct and oversee all operations during the night shift to ensure guest satisfaction and safety.

·Monitors rooms’ standards in general, working through the respective Head of Department to take corrective action where necessary.

· Check rooms and make sure any special requests are carried out accordingly.

· Ensures the strict control of room keys.

· Ensures that public areas are clean and up to standard.

· Cooperate with the housekeeping department to improve guest service experience.

· Deals with guest complaints and be able to find a solution to it.

· Ensures accurate completion of night audit in a timely manner.

·Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.

· Prepares daily night summary reports.

· Bachelor’s degree and/or certification in Hospitality/Management or related field preferred.

· 2-4 years of progressive hotel operations experience

· Proven track record in improving operational performance.

· Excellent communication, problem-solving, and interpersonal skills.

· Ability to lead in a fast-paced, dynamic environment.

· Previous experience with international hospitality brands preferred

· Bachelor’s degree and/or certification in Hospitality/Management or related field preferred.

· 2-4 years of progressive hotel operations experience

· Proven track record in improving operational performance.

· Excellent communication, problem-solving, and interpersonal skills.

· Ability to lead in a fast-paced, dynamic environment.

· Previous experience with international hospitality brands preferred