Night Auditor - Part-Time (Hotel Saint Augustine)
Hyatt
**Description:**
**The Opportunity:**
Hotel Saint Augustine seeks an enthusiastic Night Auditor to join our growing team. You will be part of a team that is passionate about celebrating creativity and delivering exceptional guest experiences.
**Who We Are:**
Hotel Saint Augustine is a 71-room property located in the heart of the Montrose neighborhood. The hotel is spread across five small buildings with an all-day restaurant, lobby bar, and intimate event space. Hotel Saint Augustine takes inspiration from the spirit of Houston itself, a duality of old world and new, a rich diversity and a forward-thinking sensibility. Hotel Saint Augustine is proud to be part of the Bunkhouse/Hyatt family.
**We’re Proud to Offer Exceptional Benefits, which Include:**
+ Medical, Dental, Vision, 401K with company match
+ Discounted and Friends & Family Room Rates
+ Free parking
+ Generous Paid Time Off
+ Work-life benefits including wellbeing initiatives such as a complimentary Headspace
+ Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!
**The Role:**
The **Night Auditor** is responsible for…
This position is responsible for the oversight of specific night audit duties as well as overseeing the Front Office during the overnight shift. This individual is a key contact person on the overnight shift and a resource for guests. Individuals in this role should demonstrate creative problem solving, possess strong communication skills, be detail oriented, comfortable with technology, and confident in basic financial transactions. **We are looking for candidates who are seeking part-time employment with flexible weekend availability (Thursday through Saturday) between the hours of 11pm – 9am.**
**Key Responsibilities:**
+ Welcome guests and assist with check-in/check-out procedures
+ Respond to guest inquiries and requests with professionalism and care
+ Share accurate information about resort amenities, services, and local attractions
+ Maintain a clean, organized, and inviting front desk area
+ Complete night audit duties
+ Assist with Valet as needed
+ Collaborate with other departments to ensure timely guest service
+ Support front office procedures including billing and administrative tasks
+ Provide concierge-level assistance when needed
**Qualifications:**
+ A true desire to satisfy the needs of others in a fast-paced environment
+ Ability to stand for long periods of time
+ Valid Driver's License
+ Previous hotel experience or overnight shift experience preferred
+ The ideal candidate will have previous customer service experience
+ Excellent interpersonal, organizational, and communication skills
+ Basic computer systems knowledge
+ Flexible schedule, including weekends and holidays
Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
**Primary Location:** US-TX-Houston
**Organization:** Hotel Saint Augustine, Bunkhouse Hotels
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** HOU003464
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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