Company Description

Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.

Job Description

The Night Auditor position carries significant responsibilities crucial to the financial integrity and guest satisfaction of our establishment during night hours. The role encompasses the following critical duties:

 

Coordinate and execute the night audit function with utmost precision and timelinessUphold the highest standards of honesty and integrity in all financial transactions of the hotelServe as the primary point of contact for guests during night hours, delivering exceptional customer serviceOperate the Front desk during night shifts with efficiency, managing check-ins, check-outs, and addressing guest inquiriesConduct thorough reconciliation of daily revenue and prepare comprehensive financial reportsVerify and balance all cashiers' work for the day with meticulous attention to detailIdentify and resolve any discrepancies in financial records promptly and accuratelyMonitor and update room inventory and rates to ensure optimal occupancy and revenueProcess end-of-day transactions and generate system reports with precisionAddress guest requests and complaints, ensuring swift and satisfactory resolutionMaintain stringent security protocols and respond to emergencies as requiredCollaborate effectively with other departments to ensure seamless hotel operationsPrepare detailed and accurate handover notes for the morning shiftContinuously update knowledge of hotel services, local attractions, and events to provide informed and professional assistance to guests

 

This position is integral to maintaining the financial accuracy and guest satisfaction of our establishment during critical night hours. The Night Auditor must demonstrate unwavering commitment to excellence in all aspects of the role.

QualificationsCollege diploma in hotel management, finance, or related fieldPrevious experience in Front Office or Night Audit roleExperience with Front Office Systems and property management softwareGood level of English, both written and spokenStrong mathematical and analytical skillsExcellent attention to detail and accuracy in financial transactionsProficiency in Microsoft Office suite, particularly ExcelAbility to work independently and make decisions under pressureFlexible schedule with availability to work night shifts, weekends, and holidaysStrong problem-solving and conflict resolution skillsKnowledge of cash handling procedures and financial reconciliationExcellent customer service skills with a professional demeanourBasic understanding of hotel operations and interdepartmental communicationAbility to maintain confidentiality of sensitive informationFirst Aid and CPR certification (preferred)

Additional Information

Full grade twelve school certificate

Three traceable referees with their emails and mobile numbers

ZAQA verification of all qualifications is required. 

Closing date: 13th January 2026