Cleveland, OH, US
11 hours ago
Night Auditor
Full-Time Description

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You’ll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach.

Key Responsibilities

Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge).

Handle phone system, reservations, and guest inquiries.

Perform check-in and check-out procedures.

Verify, balance, and review hotel room availability and transactions.

Prepare folios for departing guests.

Maintain lobby appearance and assist with AM breakfast setup if needed.

Monitor hotel safety and emergency procedures during the night shift.

Qualifications

Previous hotel front desk or hospitality experience preferred.

Strong attention to detail and organizational skills.

Dependable, responsible, and able to work independently.

Professional and customer-service oriented.

Benefits (Full-Time Associates Only)

Competitive wages

Medical, dental, and vision plans

Life insurance and short/long-term disability options

401(k) program with company match

Tuition assistance

Discounted room rates at Concord-managed hotels

Training, development, and career advancement opportunities

Why Concord?

Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

We are Concord!

QualificationsBehaviors Enthusiastic: Shows intense and eager enjoyment and interest (Preferred) Dedicated: Devoted to a task or purpose with loyalty or integrity (Preferred) Loyal: Shows firm and constant support to a cause (Preferred) Team Player: Works well as a member of a group (Preferred) Motivations Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Preferred

Financial: Inspired to perform well by monetary reimbursement

Preferred

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Skills Analytical (Some Knowledge)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Posted November 14, 2025
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