SUMMARY

To properly record the transactions generated at store level that are related to customer accounts receivable.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Creates and maintains customer in-house charge accounts in Eagle as approved by Directors

• Assists customers in signing up for iNet customer Portal

• Processes payments on account

• Processes Customer statements at the first of each month

• Provides Accounts Receivable Aging Reports to accounting, monthly

• Assists Directors to resolve past due accounts by researching or providing copies of invoices or other information as requested

• Works with Ace Operations team to identify accounts that will be sent to collections. Compile needed documentation and submit to collections.

• Processes credit card payments monthly for customers as needed

• Handles customer questions and concerns, by email and phone

• Processes Weekly Mail from Stores

• EAGLE – Epicor System 

• Supports and maintains consistency in existing procedures and policies regarding accounts receivable and office best practices.

• Orders printed statement forms from ACE and envelopes from Epicor

• Filing, Recycling, Copying, Scanning, and Shredding as needed

• Works within company programs, policies and procedures

• Follows all safety policies and procedures; is a safety role model

• Other duties as assigned

KEY ATTRIBUTES

• Detail minded

• Organizational skills

• Communication skills

• Proficient with Word and Excel programs

• Problem solving abilities

• Strong math skills

• Ability to work in a team environment

SUPERVISORY RESPONSIBILITIES 

• This job has no supervisory responsibilities. 

EDUCATION and/or EXPERIENCE 

• High school diploma or general education degree (GED); 

• Or related experience and/or training; 

• Or equivalent combination of education and experience;

• Proficiency with Office suite of products and familiarity with office equipment

LANGUAGE SKILLS 

• Ability to read and comprehend instructions, correspondence, and memos. 

• Ability to write correspondence and communicate appropriately with others. 

• Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization. 

MATHEMATICAL SKILLS 

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

CERTIFICATIONS, LICENSES, REGISTRATIONS

• There are no required certifications, licenses, or registrations.

RECOMMENDED EQUIPMENT

• General office equipment

PHYSICAL DEMANDS  

Regularly (Over 2/3 of the time)

• Sit

• Use hands to finger, handle, or feel

• Reach with hands and arms

• Communicate with associates and customers

• Lift and/or move up to 15 pounds frequently

    Occasionally(Between 1/3 to 2/3 of the time)

• Walk

• Stand

• Lift and/or move up to 50 pounds

Vision

• Close

• Distance

• Peripheral

• Depth perception

• Ability to adjust focus

• Ability to distinguish colors

WORK ENVIRONMENT  

Occasionally

• Risk of electrical shock

• Chemicals while cleaning

Noise Level 

• Moderate

PAY RANGE (depends on industry experience)

       Min. Wage up to $ 19/hour (IL & MN Locations Only)

BENEFITS (eligibility based on full-time/part-time status)

Medical, Dental, and Vision InsuranceFlexible Spending Accounts (Medical and Dependent Care)Life InsuranceVoluntary BenefitsPaid Time OffRetirement PlansEmployee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     

**Position requirements may vary by store location