Essential Duties and Responsibilities:
- Conduct an orientation training with newly contracted providers via a communication platform.

- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis.
- Conduct report review sessions with providers.
- Detect and summarize trends of errors in reports.
- Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.
- Provide in depth feedback on progress to providers via phone correspondence.
- Evaluate and approve providers to open scheduling when appropriate.
- Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.

- Ability to work a shift of 8:00am-5:00pm CT Monday-Friday required

Home Office Requirements:

- Please note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment. 

Home Office Requirements Using Maximus-Provided Equipment:  
Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)  Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router  Private work area and adequate power source   Must currently and permanently reside in the Continental US 

 

- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and you are required to remain at your designated home location for all work activities. 

Minimum Requirements
- Associate degree required; Bachelor's degree preferred.
- 1 year previous VES Quality Analyst experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.