ABOUT THE ROLE: This role will be based across Asda House and our Rochdale office.We have an exciting opportunity for someone to join our team as an Accounts and New Business Acquisition Manager. As part of this role, you will be responsible for identifying and securing new business opportunities with of 3rd party and internal clients for Asda’s parcel services. You’ll be responsible for the development of our solution in line with customer requirements to drive the growth and expansion of parcel services. You’ll analyse market trends, negotiate deals and collaborate with cross-functional teams to ensure successful integration and alignment with company goals. You will analyse our client volumes, performance and adherence to SLAs as well as constantly reviewing how to improve service to our customers. You will lead on exciting new parcel development projects to further improve our customer’s experience and business strategy. WHAT YOU’LL BE RESPONSIBLE FOR:
Identify client opportunities that are a great fit for our parcel solution Secure new business opportunities working alongside the wider Commercial team Work with Tech teams to on-board and integrate new clients Develop account plans to grow volumes and achieve targets Monitor volumes and performance metrics in line with contractual requirements and maintain standards, aligning with Service and Operational teams where necessary to improve the customer experience Plan volume efficiently in line with client and business activity Maintain pricing and commercial ownership of client portfolio, making key decisions with the Commercial manager Lead new development projects and cross functional working to achieve goals Everything you'll loveTo ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices.Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.
You will also get an excellent benefits package including:
Discretionary company bonusCompany pension up to 7% matched15% colleague discount in store and onlineFree access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebratedExcellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves
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