New Accounts Manager, Marketplace
Amazon.com
Amazon is looking for an experienced Account Manager (business-development professionals) to join its EU Expansion team to support the growth of small and medium sized businesses.
Your role will be focused on contributing to new business acquisition through lead generation, phone/email-based business evaluation and supporting the business launch of new selling partners – as they make their wide range of products available to Amazon customers. You will also build selling partner relationships as an account manager – supporting a seller partner in their business launch and helping them grow their business on Amazon. In addition to account management, you will be responsible for incorporating feedback from the selling partners into new opportunities to improve Amazon’s products, services, processes, systems and tools for all 3rd party selling partners.
Operating in a fast-moving and sometimes ambiguous environment the successful candidate will be required to work autonomously, taking responsibility for achieving business objectives. This role provides a real opportunity to develop original ideas, approaches, and solutions in a competitive and ever changing business climate.
Key job responsibilities
- Selling Partner Management: Simultaneously manage a portfolio of 10-12 Selling Partners to develop individual strategies, manage timelines, expectations and owning communications.
- Run Business Analyses: Produce profound business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data.
- Consultancy: Use your comprehensive Amazon knowledge to leverage our solutions for Selling Partners' objectives. Consult your Selling Partners on opportunities derived and potential business impact.
- Support Execution and Operational Troubleshooting: Be a proficient sparring partner to your selling partner guiding the execution of strategic plans, answer ad-hoc questions, and help overcome operational and subject-specific challenges that appear along the way.
- Build relationships: Gain the trust of each managed selling partner by close collaboration and delivering results. Use trust to build and maintain strong relationships with your stakeholders.
- Coach: Dedicate time to educate each Selling partner about Amazon’s solutions and news to enhance each Selling partner’s knowledge about Selling on Amazon.
- Recruit: Identify, qualify, and engage with prospective Selling Partners for AMPS based on a clear understanding of our Selling Partners and their needs.
- Business Reviews: Prepare and present performance deep dives to facilitate a monthly discussion around business progress, current challenges, and strategic plans with your Selling partner.
- Become an Expert: Own a specific subject within our service organization with the goal to support peers, invent processes/tools to the benefit of our internal and external stakeholders, e.g. Branding, Fulfillment by Amazon, Hiring, Tools, Deals and a lot more.
- Develop specific local requirements to ensure that standardized processes are adapted to the needs of Selling Partners in this country.
Your role will be focused on contributing to new business acquisition through lead generation, phone/email-based business evaluation and supporting the business launch of new selling partners – as they make their wide range of products available to Amazon customers. You will also build selling partner relationships as an account manager – supporting a seller partner in their business launch and helping them grow their business on Amazon. In addition to account management, you will be responsible for incorporating feedback from the selling partners into new opportunities to improve Amazon’s products, services, processes, systems and tools for all 3rd party selling partners.
Operating in a fast-moving and sometimes ambiguous environment the successful candidate will be required to work autonomously, taking responsibility for achieving business objectives. This role provides a real opportunity to develop original ideas, approaches, and solutions in a competitive and ever changing business climate.
Key job responsibilities
- Selling Partner Management: Simultaneously manage a portfolio of 10-12 Selling Partners to develop individual strategies, manage timelines, expectations and owning communications.
- Run Business Analyses: Produce profound business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data.
- Consultancy: Use your comprehensive Amazon knowledge to leverage our solutions for Selling Partners' objectives. Consult your Selling Partners on opportunities derived and potential business impact.
- Support Execution and Operational Troubleshooting: Be a proficient sparring partner to your selling partner guiding the execution of strategic plans, answer ad-hoc questions, and help overcome operational and subject-specific challenges that appear along the way.
- Build relationships: Gain the trust of each managed selling partner by close collaboration and delivering results. Use trust to build and maintain strong relationships with your stakeholders.
- Coach: Dedicate time to educate each Selling partner about Amazon’s solutions and news to enhance each Selling partner’s knowledge about Selling on Amazon.
- Recruit: Identify, qualify, and engage with prospective Selling Partners for AMPS based on a clear understanding of our Selling Partners and their needs.
- Business Reviews: Prepare and present performance deep dives to facilitate a monthly discussion around business progress, current challenges, and strategic plans with your Selling partner.
- Become an Expert: Own a specific subject within our service organization with the goal to support peers, invent processes/tools to the benefit of our internal and external stakeholders, e.g. Branding, Fulfillment by Amazon, Hiring, Tools, Deals and a lot more.
- Develop specific local requirements to ensure that standardized processes are adapted to the needs of Selling Partners in this country.
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