**About NCR Atleos** NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. This is an opportunity to join the NCR Atleo's IT Command Center as a Network Operations L1 Analyst. This role directly supports server infrastructure that are critical to both internal and external customers. In this role, you will serve as our eyes on glass monitoring server infrastructure and respond to alerts promptly. Come join an exciting team with ambition and a strong eagerness to learn and grow your career! **Primary Responsibilities:** + Real-time monitoring of network infrastructure to detect and address connectivity issues promptly. + Execute routine checks and predefined procedures to ensure the stability and performance of the network. + Document incidents, track resolutions, and provide detailed reports to senior team members. + Collaborate with cross-functional teams to escalate and resolve complex network problems. + Assist in the implementation of network changes and updates under supervision. + This job role requires candidates to monitor network and perform Level troubleshooting. **Skills & Qualifications:** **Technical Skills:** + Good understanding of networking protocols, TCP/IP, and OSI model. + Familiarity with network monitoring tools and systems. (SolarWinds, Nagios etc) + Familiarity with ServiceNow ITOM and Incident management will be added advantage. + Ability to troubleshoot basic network issues and follow predefined procedures. **Communication Skills:** + Effective communication skills to interact with team members. + Clear and concise communication to report incidents and escalate problems. + Collaborative approach when working with different teams to address network issues. **Attention to Detail:** + Keen eye for identifying anomalies and potential network issues. + Accurate documentation of incidents and resolutions. **Problem Solving:** + Ability to analyze and resolve basic network problems independently. + Willingness to learn and adapt to new technologies and procedures. **Qualifications:** **Educational Background:** + IT Graduate preferred. + Networking certificates **Experience:** + Minimum 1 year experience in server monitoring or similar role. + Ability to work in a fast-paced environment and prioritize tasks. + Eagerness to learn and adapt to new technologies. **Soft Skills:** + Strong work ethics and ability to thrive in a fast-paced environment. + Good email communication skills. + Willingness to participate in ongoing training and professional development. \#LI-CB-1 \#LI-hybrid Offers of employment are conditional upon passage of screening criteria applicable to the job. **Full time employee benefits include** : + Medical Insurance + Dental Insurance + Life Insurance + Vision Insurance + Short/Long Term Disability + Paid Vacation + 401k **EEO Statement** NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. **Statement to Third Party Agencies** To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.