Amazon is the most customer-centric company on Earth. We need exceptionally talented, bright, and driven people who are passionate about doing the right thing.

We are looking for a Network Health & Strategy Manager to lead the Network Health & Strategy function within Amazon's Last Mile Brazil organization. This role owns the end-to-end network performance management and logistics strategy across our Amazon Partner Logistics programs — EDSP (External Delivery Service Provider), AMPL (Amazon Partner Logistics), and AMXL (Amazon Extra Large).

As a People Manager, you will lead and develop a of specialists — Network Strategy, Network Health and Strategic Projects — setting the strategic direction for network design, performance optimization, and logistics intelligence. You will drive a holistic AMZL view of partner performance, cost optimization, and operational excellence, leveraging Amazon's experience and knowledge to support logistics partners across the entire network.

This role reports directly to the AMZL Partner Strategy & Experience leader and works cross-functionally with Operations, Finance, Planning, and partner-facing teams to ensure network health and strategic decisions are data-driven, scalable, and aligned with Last Mile Brazil's growth objectives.

This position is based out of an AMZL office and may require periodic travel.

If you are passionate about logistics intelligence, network strategy, and building high-performing teams that drive operational excellence at scale, come join our team.

Key job responsibilities
Lead, coach, and develop a team of specialists in Network Strategy, Network Health and Strategic projects, fostering a culture of ownership, analytical depth, and continuous improvement

Own the end-to-end network performance view across EDSP, AMPL, and AMXL programs, providing a consolidated AMZL perspective on health, efficiency, and strategic opportunities

Drive network health monitoring and improvement across key performance metrics defined by senior leadership: DEA, Last Mile BPS, Concessions, TPH, DPPH, OTD, Scorecard, and SIR

Lead network design and strategy initiatives, including logistics intelligence, route optimization, capacity increase, and program performance analysis

Build and maintain scalable mechanisms for network performance tracking, KPI governance, root cause analysis, and corrective action management

Develop structured reporting and dashboards that provide real-time visibility into network health, strategic KPIs, and partner performance trends

Drive cost optimization initiatives across the partner network, identifying inefficiencies and recommending data-driven solutions

Serve as the primary point of contact for partner support with Amazon experience and knowledge, translating Amazon's operational standards into actionable guidance for logistics partners

Partner cross-functionally with Operations, Finance, Planning, and Procurement to align network strategy with business objectives and growth plans

Conduct periodic network reviews, benchmarking analyses, and strategic assessments to identify risks, opportunities, and long-term network evolution recommendations

Define and track KPIs for the team, establishing clear goals, performance standards, and development plans for direct reports

Present network health insights and strategic recommendations to senior leadership, framing findings with business impact, scalability implications, and clear calls-to-action

A day in the life
Your day starts by reviewing the network health dashboard: checking DEA trends, Last Mile BPS performance, OTD rates, and Scorecard standings across EDSP, AMPL, and AMXL partners. You flag a concessions spike at a specific cluster and assign your Network Health Program Manager to conduct a root cause analysis with a 48-hour turnaround.

Mid-morning, you hold a 1:1 with your Network Strategy Program Manager to review a network design proposal — a node consolidation scenario that could improve DPPH by 8% in a key region. You coach them on how to frame the cost-benefit analysis for the upcoming leadership review.

Before lunch, you join a cross-functional meeting with Operations and Planning to discuss TPH optimization across underperforming nodes, presenting data-driven recommendations and aligning on an action plan with clear owners and timelines.

After lunch, you deep-dive into the weekly SIR report, identifying patterns across partner segments and preparing a strategic brief for the Partner Strategy & Experience leader. You draft a partner support playbook section, translating Amazon's operational best practices into actionable guidance for a logistics partner struggling with OTD performance.

You close the day with a team stand-up, reviewing weekly priorities, celebrating a recent win — a 15% improvement in Last Mile BPS at a previously underperforming cluster — and aligning on deliverables for the upcoming WBR.

Every day brings a mix of people leadership, strategic network thinking, performance analysis, and cross-functional influence — all in service of building a healthier, more efficient, and strategically optimized Last Mile network in Brazil.

About the team
The Network Health & Strategy team is part of Amazon Logistics' Partner Strategy & Experience organization, supporting the EDSP (External Delivery Service Provider), AMXL (Amazon Extra Large), and AMPL (Amazon Partner Logistics) programs across Brazil — a network of +30 logistics partners and +300 operational nodes. Our mission is to provide a complete AMZL view of network performance, drive logistics intelligence, and design network strategies that optimize cost, quality, and partner capability. We monitor and improve key operational metrics — DEA, Last Mile BPS, Concessions, TPH, DPPH, OTD, Scorecard, and SIR — while supporting logistics partners with Amazon's operational experience and knowledge. The team sits within a broader strategic structure that also covers Compliance & Communications, Pricing & Incentives, Payments & Disputes, and VAS & DA Experience — working cross-functionally to support Amazon's Last Mile growth in Brazil.