Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (https://www.myworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (https://my.it.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) . The Network Engineer 1 - Central evaluates system networking needs and recommends improvements and modifications to existing infrastructure. The incumbent maintains the design and integrity of the University’s internal network, including customer-facing hosted and cloud environments. The incumbent designs, develops, implements, and maintains the University’s communication networks with the goal of ensuring network integrity and maximum performance, and in furtherance of institutional goals and objectives.CORE JOB FUNCTIONS1. Performs first line problem resolution for network hardware and services.2. Maintains documentation of hardware and software.3. Monitors network performance levels and ensures network availability is maintained.4. Provides primary support for hardware used on the local area network, metropolitan area network (TLS), and wide area network.5. Answers customers’ questions regarding network services.6. Identifies and diagnoses moderately complex problems and factors affecting network performance.7. Alerts supervisor or more experienced technicians of network failures or degradation and performs corrective action.8. Monitors network performance using available software tools and monitoring hardware.9. Installs, configures, and tests new network hardware and updates to network software.10. Adheres to University and unit-level policies and procedures and safeguards University assets.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.MINIMUM QUALIFICATIONS Education:Bachelor’s degree in relevant field requiredExperience:Minimum 2 years of relevant experience required. . Any relevant education, certifications and/or work experience may be considered.Knowledge, Skills and Abilities: + Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. + Teamwork: Ability to work collaboratively with others and contribute to a team environment. + Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. + Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders. This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information. Job Status: Full time Employee Type: Staff Pay Grade: A9