Take your game to the next level. CGI is more than just an IT consulting company; we are a global organization offering a world of opportunities. Become part of an outstanding culture that gives you the freedom to innovate, to make decisions, to achieve your full potential and to chart your own career. Our benefits include a share purchase program, profit sharing, wellness credits, extensive training/developing programs and flexible work schedules
We are seeking a technically and administratively competent individual for the position of Network Delivery Manager. You are results driven and an excellent team builder.
You will be leading a core group of technical professionals that are responsible for the management and support of the Network Project within CGI and client Data Centre environments. The Network Project manager is accountable for the delivery of related deployment of internal/external projects.
Managing a team of professionals assigned to Network Projects
· Hiring new employees, organizing work, managing priorities, resolving conflicts and managing human resources matters, managing operating budgets.
· Effective people and team management.
· Planning and managing resources effectively (number, profile, management ratios, payroll).
· Maintain collaborative relationships and communicate effectively with technical and non-technical (internal and external) stakeholders at all levels.
· Fulfill customer and contractual obligations and requirements.
· Meet utilization targets, and streamline systems and procedures that are cost-effective and improve efficiency.
· Complying with the Member Partnership Management Framework (recruitment, integration, career plan, performance evaluation, meetings, pay equity, satisfaction assessment).
· Process optimization by demonstrating an appreciation of contractual needs, business challenges and priorities.
· Creation of training programs, training champion users and provide continued support.
· Identifying and coaching potential succession candidates.
· Managing suppliers.
· Monitoring service quality.
· Managing operational activities and priorities.
· Meeting delivery commitments (capacity, performance, availability, deadlines).
· Complying with the business unit's standards and procedures.
· Implementing and monitoring projects (Dashboards).
· Bachelor's degree in Computer Science and/or equivalent work experience.
Bilingualism: English/French
· Sound knowledge of ITIL standards and practices.
· Cisco CCNA Certification or CCNP (Routing & Switching, Security) would be an asset.
· Advanced understanding of current Cisco, Checkpoint, Juniper, F5 platforms.
· 10 years + of IT experience.
· Team management/Lead experience; Leadership skills.
· Excellent knowledge of service integration and delivery processes in mid-range system environments.
· Advanced knowledge of technologies related to centralized infrastructures.
· Awareness of major trends in the IT industry.
· Solid understanding of switching and routing protocols: STP, VTP, EIGRP, OSPF, BGP, MPLS, etc and sound.
· Network layer support and network related devices (switch, router, firewall,etc.) are key skills sought.
· Working knowledge with firewalls and security appliances: Cisco, Checkpoint, Juniper, Fortinet, etc. strong understanding of F5 and Citrix Netscaler Load Balancer platforms.
· Demonstrated understanding of supporting Security Operations and Network Operations.
· Familiar with cloud technologies (Amazon AWS/Azure etc.)
· Past programming or scripting experience (powershell, batch, SQL, vbscript, jscript).
· Preference will be given to candidates with knowledge of telephony and contact center technologies and protocols such as SIP, IVR, ACD, CTI, Call recording etc.
· Strong vendor relationship and management skills highly desired.
Other Skills And Attributes
· Highly organized; Service-oriented; Client Centric.
· Out of the box thinker and ready to adapt to changes.
· Results-driven; Able to prioritize.
· Good interpersonal communication skills.
· Promote, build team-work and able to create synergy within the team.
#LI-AB19
Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.
Skills: EnglishFrenchCheckpointFirewallsLeadershipLoad BalancingNetworkRouting/RoutersSwitches What you can expect from us:Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
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