General Summary: Provide first-level technical support to computer users, maintain up-to-date systems and documentation, and deliver installation, troubleshooting, and training services as needed. $30+ per hour based on experience. Essential Job Functions: + Install and configure hardware components such as monitors, keyboards, printers, and disk drives. + Troubleshoot hardware and software issues. + Perform computer upgrades, including hard drives and RAM. + Image systems and install appropriate software packages (e.g., operating systems, networking components, office applications). + Set up user accounts in Active Directory and Office 365. + Configure and deploy mobile devices, including cell phones and iPads. + Manage software licensing, ensure compliance, track assets, and monitor inventory. + Assist in customizing and adapting existing programs to meet user requirements. + Provide one-on-one technical support to employees both in-house and at job sites. + Connect users to networks and provide initial application training. + Communicate project status, updates, and completion details to managers and users; track support requests using help desk ticketing software. + Create and maintain technical and end-user documentation. + Maintain regular and punctual attendance. Secondary Job Functions: + Provide backup support for the IT Operations Supervisor as needed. Required Skills and Qualifications: + Technical knowledge of desktop hardware and operating systems. + Ability to troubleshoot network connectivity issues. + Strong oral and written communication skills. + Excellent interpersonal and customer service skills. + Adaptability to new software, procedures, and policies. + Team-oriented mindset and willingness to collaborate. Education and Experience: + Minimum of 1 year of related work experience preferred. Licensing and Certifications: + Valid driver’s license with a satisfactory driving record. Pay and Benefits The pay range for this position is $30.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Lynnwood,WA. Application Deadline This position is anticipated to close on Jul 15, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.