Network Access Management Specialist
Bank of America
Network Access Management Specialist
New York, New York;Jersey City, New Jersey; Plano, Texas; Richmond, Virginia
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**Job Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for leading the planning, designing, and implementation of complex infrastructure solutions to meet deployment requirements aligned with available playbooks and technical blueprints. Key responsibilities include providing and communicating technology solutions across audiences and overseeing projects and activities related to special initiatives or operations. Job expectations include leading the resolution process for problems, adhering to defined practices and policies to obtain results, and establishing input/output processes and working parameters for systems.
**Responsibilities:**
+ Fulfills requests from business users and operations, communicates technical status updates with appropriate teams, and oversees stability, resiliency, reliability, and the performance of multiple supported systems
+ Mentors other team members and provides technical leadership
+ Captures and translates business requirements into complex infrastructure and/or system design for specific implementations and collaborates with technology stakeholders, Solution Delivery Management teams, Technology Project Management teams, Solutions Engineering teams, and technical service providers for system design and deployment
+ Supports change implementations, proactively identifies and resolves potential issues resulting from the changes, and performs access and/or physical provisioning/deprovisioning (additions, modifications, and deletions) for infrastructure and applications
+ Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, and escalates appropriately to solve incidents quickly
+ Provides release support when needed and manages engagement across audiences
+ Provides full lifecycle management of the infrastructure and application environments
+ Position Summary
+ The Network Access Management (NAM) role focuses on securing and controlling access to network resources to mitigate security risks and enforces compliance and regulatory requirements. The applicant will collaborate with IT, security, compliance, and business teams to enforce and optimize IAM frameworks, technologies, and best practices.
**Key Responsibilities** :
+ Access Management Support of End User Access Network
+ Cisco Wired/Wireless LAN, Palo Alto CloudGenix (SD-WAN)
+ Provide Privileged Access reports on all Network Services AITs to Senior Leadership as directed upon request
+ Assist in gathering evidence for audit documentation when requested.
+ Review and approve ARM requests as appropriate when they adhere to GIS rules and IAM Standards.
+ Review and approve eligibility rules in the Business Rules Engine (BRE) tool as appropriate in compliance with GIS rules and IAM Standards.
+ Review and approve new entitlements/permissions in the Permission Catalog (PCAT) tool as appropriate in compliance with GIS rules and IAM Standards.
+ Work with automation teams to create automated reporting for Access Reviews (Pilot’s License) and automated onboarding of network devices to CyberArk.
+ Work with senior team members to validate impacts and communicate all impacts to internal stakeholders and leadership.
+ Promote and enforce production governance during triage/testing and fix efforts, exercises judgment within defined procedures and practices to determine appropriate action.
+ Adhere to global design authority processes and procedures.
+ Assemble professional documents based on existing templates and ability to provide accurate work descriptions with assumptions, and caveats.
**Required Qualifications**
+ 1-3 years of Networking with Knowledge of LAN, WAN, VPNs, VLANs, firewalls, and load balancers.
+ 1-3 years with Access Control Systems: Experience with IAM (Identity and Access Management) solutions, Active Directory and Cisco ISE.
+ Strong understanding of IAM policies, standards, and best practices.
+ Must have experience of Microsoft Office including creation of pivot tables and VLOOKUP
+ Authentication Protocols: Knowledge of RADIUS, TACACS+, LDAP and SAML.
+ Strong verbal and written communication skills and ability to work with all levels of management.
+ Demonstrates ownership: Is accountable and can hold others accountable (professionally)
+ Experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours) to successfully interact and communicate on a global level.
**Desired Qualifications**
+ Experience of working within financial services (Insurance, Banking, Investment banking)
+ Experience with JIRA, Confluence, Agile framework & SCRUM ceremonies.
+ Experience with automation tools such as Python, Ansible
+ Experience with other network technologies
+ WAN, MAN, LAN, Optical, Routing, Switching, Proxy/Threat Prevention, DDI, Load Balancing, and AAA
**Skills:**
+ Innovative Thinking
+ Production Support
+ Result Orientation
+ Risk Management
+ Solution Design
+ Adaptability
+ Analytical Thinking
+ Collaboration
+ Influence
+ Solution Delivery Process
+ Architecture
+ Automation
+ DevOps Practices
+ Project Management
+ Stakeholder Management
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
**Pay Transparency details**
US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101), US - NY - New York - 1100 Ave Of The Americas - Two Bryant Park (NY1540)
Pay and benefits information
Pay range
$85,000.00 - $153,800.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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