We’re looking for a Remote Systems Specialist in the energy distribution industry.

Our client, is one of North America's fastest-growing company in their industry, providing reliable and cost-effective services across Canada and the USA. They are dedicated to delivering the best service experience by leveraging technology, sharing accurate information, and responding promptly to customer needs. They service residential, commercial, and industrial customers and operate a network of transport vehicles and service teams across North America.

The Systems Specialist will be responsible for managing and optimizing the organization’s technology systems, with a strong focus on the Oracle NetSuite ERP platform. This role plays a key part in ensuring seamless system performance and supporting the company’s accounting and operations teams.

Systems Specialist responsibilities: Oversee administration, configuration, and maintenance of the Oracle NetSuite platform Manage system upgrades, patches, and enhancements Collaborate with internal departments to gather requirements and implement system changes Troubleshoot and resolve NetSuite issues, including coordination with Oracle support Create and maintain reports, dashboards, workflows, and saved searches in NetSuite Provide training and guidance to users on NetSuite and system best practices Develop user guides, training videos, training manuals, and FAQ pages Maintain and optimize additional systems and software such as Google Workspace Monitor system performance and ensure security and data integrity Deliver first-and second-level IT support across hardware, software, and network needs Manage workstations, servers, mobile devices, user accounts, and security settings Support website administration, updates, and maintenance Create employee portal Lead or support IT-related projects including upgrades and new implementations Maintain detailed system documentation and ensure policy and regulatory compliance Suite scripting to extend and customize NetSuite, automate processes Manage user access Develop and maintain security protocols The successful candidate has: 3–5 years of experience in Business Information Systems & IT/System support, with a focus on Oracle NetSuite Experience in automating processes, manipulating data, and building custom user interfaces A Bachelor’s degree in Finance, Accounting, or Business Information Systems In-depth knowledge of Oracle NetSuite administration and configuration Understanding of ERP infrastructure, cybersecurity, and cloud-based systems Proficiency in troubleshooting hardware, software, and networking issues Experience with system integration and IT project management NetSuite certifications (e.g., SuiteFoundation, Administrator, ERP Consultant) Familiarity with scripting (e.g., JavaScript) for NetSuite customization Excellent problem-solving, communication, and cross-functional collaboration skills Experience in training and creating training materials Exceptional oral and written communication skills Compensation and benefits: The discussed salary range is $85,000 – $100,000 depending on experience Candidates with additional experience and higher compensation expectations may also be considered Comprehensive benefits package Flexible, fully remote role with travel to branches across Canada and the USA Opportunity to work on cross-functional, high-impact projects in a growing company Candidates must be eligible to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.