**Position:** NetApp Experienced Technical Administrator / Engineer **Job Description:** **About Arrow ECS:** Arrow ECS provides IT professionals—including service providers, software publishers, and systems integrators—with cutting-edge global technological solutions. Our offerings span five key areas: + Servers, Storage & Virtualization + Networking & Security + Infrastructure Software + Cloud Solutions + Training & Services As we continue to grow, we are strengthening our team and looking for a skilled **NetApp Experienced Technical Administrator / Engineer** to join us. **Role Summary:** The NetApp Technical Administrator / Engineer delivers proactive and preventive support for NetApp systems. This role requires a strong grasp of NetApp technologies and managed services, working closely with both internal support teams and our valued customers. We’re seeking a motivated professional who is passionate about IT services and eager to grow within our organization. **Key Responsibilities:** + Ensure operational continuity of NetApp systems on-premises or in the cloud + Execute centralized deployment services + Provide monthly activity reports to customers + Respond to system alerts, support tickets, and customer change requests + Serve as the technical advisor and point of contact for customers + Collaborate with internal teams and NetApp support to ensure a high-quality customer experience + Stay updated on industry trends, emerging technologies, and the NetApp roadmap + Participate in the on-call rotation **Required Qualifications:** + Degree or equivalent training in Information and Communication Technology (ICT) + Minimum 2 years of relevant experience in data storage or managed services + Strong knowledge of NetApp or similar storage solutions (training can be provided) + Familiarity with cloud technologies such as Azure, AWS, or Google Cloud + Understanding of ITIL and/or Agile methodologies is a plus + Excellent communication skills with the ability to convey technical details to non-technical stakeholders + Capable of working both independently and within an international team + Strong organizational skills with the ability to prioritize and meet deadlines + Proficiency in **English, French** is a plus. **What We Offer:** + A chance to make a real impact in a newly formed and growing team + Competitive salary and benefits tailored to your needs + Career development opportunities within a global organization + Participation in exciting new projects + A challenging and diverse work environment + Collaboration with top players in the industry + A modern, dynamic workplace and an open, inclusive corporate culture **Location:** EG-New Cairo, Egypt (Uvenues) **Time Type:** Full time **Job Category:** Engineering and Technology Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.