NDT Quality Supervisor/Program Manager
TriMas Corporation
Job Summary:
As a direct report to the Quality Manager, the key responsibilities include leading cross functional team of employees from RSA’s various departments to ensure the assigned projects are on schedule to meet customer required dates and are being worked in compliance to customer/industry/internal specifications requirements while maintaining an effective liaison with customer. The position provides technical support to operations, customers, suppliers, and other RSA employees in the Sr. Quality Engineering capacity when required. The position also requires managing activities for Non Destructive Testing (NDT) processes such as Penetrant Inspection and Radiography Inspection with required support to meet the Industry and Customer requirements of Quality and Delivery of the products. The position will be the main point of contact with RSA Level 3 to get required support for the certified RSA employees to address any concerns or questions. The position requires the individual to be responsible for maintaining NADCAP compliance for the NDT processes by working closing with Quality, Operations and Engineering team along with third party auditing agency.
Principal Duties & Responsibilities:
Responsible for Sr. Quality Engineering assignments with minimal supervision.
Performs activities of the Program Manager on the assigned programs as required to meet the customer expectations in timely manner.
Lead or Support activities for on-time delivery on orders through the manufacturing process including DMR resolution, process, verification activity, and FAIR/Source/Conformity activity.
Support other quality engineering team members as necessary, on departmental tasks, to improve skillsets for betterment of the department and ensure business objective are met.
Lead and provide technical support to cross-functional team members on assigned Programs and Quality Engineering tasks
Lead team members effectively, diligently and with a passion to manage the complex projects to support RSA and Customers’ business requirements.
Lead and support MRB (Material Review Board) process per RSA’s non conforming material process. Be active participant in the MRB related meetings or problem resolution activities.
Recommends and implements changes to manufacturing processes by analyzing production, labor standards, and material costs, reviewing production schedules, and estimating future requirements.
Lead or support customer quality concerns and related activities as required. Performed a detailed root cause and corrective actions using various methodologies like Shainin, 8-D, Ishikawa, Pareto etc to support customers and improve product quality standards for RSA.
Lead and support RMA (Return Material Authorization) process per RSA’s process and help RSA and customer achieve required goal of Turn Around Time on the returned products.
Frequent formal and informal customer interface to about project status, resolution of the open actions related to program or quality engineering tasks.
Performs program reviews with RSA leadership team and with Customer as required to provide clear, concise and accurate status of assigned projects
Identify risks on the project early, communicate the risks to the team members and present a solution that support RSA’s business needs and customer requirements.
To develop and maintain metrics related to the projects and present to the management for internal review and during Program Management reviews.
Responsible and manage activities for Non-Destructive Testing (NDT) processes such as Penetrant Inspection and Radiography Inspection with required support to meet the Industry and Customer requirements of Quality and Delivery of the products.
Be the main point of contact with RSA Level 3 to get required support for the certified RSA employees to address any concerns or questions.
Support NDT team members (certified inspectors) as required to ensure all parts processed per specification and requirement, help resolve open issues as needed and be the liaison between Operation, Quality and Engineering. Provide training and coaching as required
Host or participate in customers and third-party audits as assigned along with providing technical support.
Lead or support other duties and responsibilities assigned by the direct manager to support RSA’s business objectives and to meet Customer satisfaction levels.
Comply with RSA and TriMas procedures and policies, FAA, customer requirements by completing required trainings, ensuring adherence to requirements, and advising management on needed actions.
This role is required to be on-site 5 days at the Simi Valley, CA location.
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