National Indirect Sales Manager

Country: United Kingdom

Santander Consumer Finance is one of the UK’s Leading Motor Finance companies providing finance to a network of car dealerships throughout the United Kingdom.

We are now looking for a National Indirect Sales Manager to be responsible for the delivery of new business volume and other objectives through SCUK’s Leasing Indirect and Direct-to-Consumer channels.

Reporting to the Sales Director, this senior role will head up the Red Label Indirect and D2C Contract Hire division managing the regional BDM team and delivering budgeted commercial objectives and channel oversight in line with SCUK policies and Regulatory principles.

This role will be a national role with the first few months based in Milton Keynes at least 3 days a week. Moving forward there will be increasing field-based sales activities as the Leasing Company nears go live. There is also occasional travel to Redhill to the SCUK Head Office.

Responsibilities will include:

Develop and continuously improve the strategic plan for Indirect and D2C channels.  Support implementation of SASOL programme and other initiativesUse knowledge and gain market intelligence to provide Insight and direction into market movements and changing consumer behaviourDevelop new business and pricing strategies to drive incremental growth and margin whilst maintaining required marginsSupport OEM Procurement and Dealer SupplySupport negotiation of OEM & Dealer terms for supply of vehicles, including Commit to PurchaseEstablish mutually beneficial relationships with all internal stakeholders as detailed above to foster collaboration.Effectively manage external stakeholders including senior contacts/owners at Broker PartnersWork with OEM and Dealer partners to ensure SCUK receives discounts and opportunities commensurate with the leasing sectorProvides leadership in an environment in which people are keen to perform and succeed in reaching targets and fulfilling individual potentialSeeks to understand individual development needs and implements coaching programmesImparts knowledge and keeps staff regularly updated on company strategy, progress and developmentsMaintains contact with Broker, Dealer and OEM partners to continually update knowledge and understanding of changing market requirements, needs and how future requirements will interface with SantanderNegotiation of commercially viable relationshipsMaintains up to date knowledge of competitor activity and productsUnderstands the impact of legislative, regulatory and taxation based changes to ensure SCUK’s product offering is fit for purposeActively seeks prospect and customer views and shares feedback with Sales Director, Senior Management team and MarketingCreates collaborative mutually beneficial relationships with key internal departments such as Pricing, Risk, OperationsCreates and implements Corporate Sales strategy to meet Commercial Team’s volume, case and margin targetsCommunicates the business requirements to the sales team and directs design and implementation of team business plansCommunicates how team achievements/activities supports Santander overall strategyMonitors activity levels maintained by sales team and optimum “territory management” maintainedMonitors, reviews and responds to trends in all areas of business performanceDelivery of agreed team sales targetsMonitoring of Broker and Dealer partners to ensure adherence to policy and required volumes/efficiencies are being metDesign and develop a range of targeting, monitoring and training systems to improve sales activityRegular liaison with Operations dept to ensure customer SLA’s are being metMaintaining appropriate product mix with associated margin performanceAdhering to our commitment to Consumer Duty ensuring we put our customers’ needs first and set higher and clearer standards of consumer protection

What we’re looking for:

Will be well versed in the broader areas of financial services operations including:Indirect leasing market placeProcurement – OEM (Non Captive) & Supplying DealerProducts and services, especially Contract HireTeam ManagementAutomotive marketSuccessful and highly effective sales manager with demonstrable direct line management experience in leading high performing teamsExperience of leading and coaching of sales staff to achieve targetsAbility to demonstrate external perspective and organisational awarenessDetailed operational knowledge of CH systems and processesHas in depth knowledge and understanding of Broker and D2C marketplaces; anticipating and able to respond to market trendsSound and relevant risk analysis experience within financial services, automotive/asset related, together with the required soft skillsHas a general sound knowledge of policies and procedures within financial services regulated and compliant environmentsProven ability to negotiate, influence and motivate at all levels both externally and internallyPreferably understands the retail consumer credit environment and the use of customer data in addition to Leasing sector. Is familiar with the principles encapsulated within ‘treating customers fairly’ and operation/conduct riskExpert in contract hire and ancillary products and how these products are marketed, sold and managed via third parties. High degree of legal, regulatory and compliance issues is essential

We have a range of benefits available which include:

Competitive salary of £75 – 80,000 dependent on experience30 days holiday per annum, plus bank holidaysAnnual bonus based on personal and company performanceCar allowancePrivate medical coverGenerous pension contributionsEmployee assistance programmeSharesave schemeGym passes at a reduced rate for 3,000 gyms, leisure centres etc

Inclusion

At Santander we’re creating a thriving workplace where all colleagues feel they belong and are supported to succeed.  We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind.

Should you want to be considered for part time hours, please let us know and we can assess your requirements.

What are the next steps:

If you are interested in this role and believe you have the skills, experience, and knowledge then we’d love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.