National Account Manager

POSITION SUMMARY

Diversey are seeking a National Account Manager to join their UK & Ireland team based in Ireland. In this role, you will be responsible for penetrating and maintaining relationships with Strategic National Accounts.

KEY RESPONSIBILITIES

Effectively manage existing Strategic National Account end user customers - increasing business via churn prevention and cross-selling, increase of current penetration / share-of-wallet with existing customers.

Responsible for onboarding new Business wins (Strategic/National Accounts); effectively managing the rollout alongside sales support to optimise customer satisfaction.

Deploy sales and service model for each account delivering customer satisfaction with optimum cost to serve

Working in collaboration with the Regional, Internal Sales Teams and Distributor partners to ensure that account and call objectives are delivered consistently and to a high standard across the Customers estate

Ensure an up-to-date account plan and call brief for each account aligned to customer objectives and reviewed as part of the quarterly business review

Coordinate account development activities with Sector Leader, Commercial Lead and Commercial Business Partner.

REQUIRED EXPERIENCE / QUALIFICATIONS / LICENCES

Account Management experience

Experience of renegotiating national contracts

Experience of the cleaning and hygiene industry and/or of industry sectors served by Diversey (desirable)

Numerical and IT literacy (Excel, Powerpoint, Salesforce)

Analytical skills (using financial reports available)

Ability to influence and motivate others

Negotiation skills

Selling skills

Drive and ambition

Ownership and accountability

Strong Commercial acumen

Strong Negotiation, communication and listening skills