What you'll love about this job + Global Brand that invests in you + World class training + career growth/development + Manage business relationships at head office, regional, store locations This is Energizer Holdings, Inc. Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization – we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team. Because we’re a global organization, you will always have opportunities to learn, grow and develop in your career. We support flexible working arrangements wherever possible. Position Summary The National Account Manager - Foodstuffs (KAM) is responsible for managing business relationships with customers at head office, regional, and store locations. Key duties include joint business planning, introducing new product lines, overseeing promotional initiatives, mentoring a Key Accounts Executive (KAE), and guiding field teams. This role is integral to achieving sales targets through effective execution of the 5Ps and providing actionable feedback to optimize competitive strategies. The role also collaborates closely with the National Field Operations Manager and works cross-functionally with the Marketing, Category, Supply Chain, and Customer Services teams. Responsibilities **Sales & Business Development** + Build and maintain relationships with key stakeholders at customer head offices, regional centres, and store levels. + Successfully negotiate agreements for product listings, planograms, displays, and promotions at regional or store levels. + Execute and sustain category management initiatives collaboratively developed with customers. + Coordinate special events (e.g., sell-in efforts, communication, material management) with Marketing and Field Sales. + Collaborate with Customer Service to monitor orders, resolve issues, and meet service KPIs. + Partner with Logistics for demand planning, forecasting, and ensuring timely, complete deliveries. + Track and analyse sales performance, especially for new launches, and take corrective actions as needed. + Observe and document competitive activity in-store, consolidating insights to refine strategies in collaboration with field teams. **Store Level Personnel Management** + Conduct regular store visits to identify improvement areas and support Territory Managers during Store Reviews. + Provide field teams with updates on new products, promotions, and merchandising goals. + Collaborate with Visibility and Category Managers to develop tools and programs that enhance in-store & shelf layouts **Strategic Customer Planning & Analysis** + Develop 18-month rolling joint business plans covering sales, volume, and profitability, aligned with customer strategies. + Conduct thorough pre-evaluations of 5P activities using scenario analysis, consulting with cross-functional teams (e.g., Finance or Demand Planning) as required. + Present and refine business plans with customer feedback. + Allocate commercial investment into 5P activities, ensuring alignment with brand strategies. + Address gaps in customer plans with actionable solutions and obtain necessary approvals. + Continuously assess and update plans to reflect the evolving retail and competitive landscape. + Gather competitive intelligence during promotions and conduct post-activity evaluations, comparing results to forecasts. + Apply insights from post-evaluations to enhance future strategies. + Secure customer approval for 5P initiatives and ensure compliance with agreed objectives. + Track the performance of promotional activities and implement corrective actions as needed. What we are looking for **Technical/Functional Competencies** + Comprehensive trade knowledge. + Proficiency in business and financial analysis. + Expertise in promotional effectiveness. + Ability to collaborate across organizational functions. + Strong supply chain acumen. **Leadership Competencies** + Effective planning and priority-setting skills. + Analytical decision-making abilities. + Strategic and forward-thinking mindset. + Customer and consumer-focused approach. **Experience and Background** + A relevant tertiary degree is an advantage + Experience in a business-related role + FMCG industry experience is an advantage. Come join us! Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, veteran status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.