Bon Appetit **Position Title: Multi Unit General Manager** **Salary: 115,000-130,000** **Other Forms of Compensation:** Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! **Voted Glassdoor's Employee Choice Awards** - _Best Places to Work,_ **This is R/A (https://www.youtube.com/watch?v=jT8il4kct-A) !** **Job Summary** **Job Summary:** We’re seeking a seasoned, visionary Multi-Unit Operations General Manager to lead a high-performing culinary and hospitality portfolio that spans Restaurant Associate’s operations at a national account overseeing operations located in Seattle, Kirkland and Portland. This role demands a sharp operational mind, a passion for food and service excellence, and the ability to drive strategic initiatives across multiple sites while maintaining brand integrity, safety compliance, and client satisfaction. You’ll be the connective tissue between site-level execution and national standards—developing SOPs, coaching teams, auditing performance, and reporting to executive stakeholders. If you thrive in a fast-paced, people-first environment and love turning operational complexity into culinary brilliance, this is your stage. **Responsibilities** Operational Leadership Design, implement, and oversee SOPs across BOH, FOH, and Safety programs Collaborate with other members of portfolio National Team to develop, beta test, improve, and implement new programming Lead rollout strategies for new initiatives and ensure adherence across the portfolio, holding teams accountable to brand and regulatory standards Conduct regular walk-throughs and audits of FOH and BOH spaces; collaborate with the Regional District Manager and Executive Chef on findings and improvements Mentor and develop unit leads by meeting regularly with unit Assistant General Managers and site level Executive Chefs to assess unique challenges and strategize for solutions Uphold compliance and streamline communication across all locations Travel quarterly to the Portland campus and weekly between Seattle and Kirkland campuses to audit the space, ensuring operational excellence and brand alignment Administrative & Strategic Reporting Contribute to monthly and quarterly financial forecasting for Client and Restaurant Associate’s leadership Track and report on Waste Not metrics; collaborate with site teams to improve food recovery and sustainability efforts Monitor Operational Excellence standards and drive improvements and alignment across all sites Verify food recovery partner donations and ensure accurate documentation Develop operational dashboard to maintain reporting and metrics in one location Work closely with other National Team members to identify CAPEX improvements, and oversee purchasing projects Safety & Compliance Implement and uphold safety and sanitation training protocols, ensuring full compliance with company standards, local health regulations, and client expectations Oversee safety incident investigations and manage communication streams with all stakeholders Ensure weekly safety and hospitality trainings are completed across all units Audit Origami reports and unit logs for accuracy, completeness, and timeliness Track Steritech audits and Health Department inspections Verify and track that all locations are current on permitting, health, and safety inspections Team Development & Culture Mentor General Managers, Executive Chefs, and frontline leadership in developing strong, high-performing teams grounded in a culture of excellence, accountability, and warmth Foster a “train the trainer” environment—equipping site leaders with the skills and tools to deliver impactful, consistent training at the unit level Lead the design and delivery of hospitality-forward training programs that drive exceptional guest service, team connection, and community building across all café locations Drive accountability for training execution through regular site visits, performance audits, and team feedback loops Conduct ongoing leadership development coaching for managers with a focus on emotional intelligence, communication, and service recovery Uphold Restaurant Associate’s culture of culinary excellence, sustainability, and hospitality **Requirements** Minimum 7 years of food service operations leadership, with multi-site or portfolio experience preferred Preferred 2 years of management experience within Compass Group Strong culinary knowledge and passion for food quality and presentation Proficient in Google Workspace (Docs, Sheets, Slides, etc) Exceptional communication, organizational, and analytical skills Proven ability to lead cross-functional teams and manage complex projects Ability to work as an independent self-starter, while also functioning as member of a larger team in a deadline-driven environment ServSafe Manager Food Certification Familiarity with health, safety, and food sanitation standards (OSHA, ADA, ServSafe) **Apply to Restaurant Associates today!** _Restaurant Associates is a member of Compass Group USA_ Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/) **Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.** **Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.** **Associates at Restaurant Associates are offered many fantastic benefits.** + Medical + Dental + Vision + Life Insurance/ AD + Disability Insurance + Retirement Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft Protection + Pet Insurance + Commuter Benefits + Employee Assistance Program + Flexible Spending Accounts (FSAs) + Paid Parental Leave + Personal Leave **Applications are accepted on an ongoing basis.** **Restaurant Associates maintains a drug-free workplace.** Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_RA.pdf) or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_RA.pdf **Req ID:** 1501228 Bon Appetit BRYAN GONI [[req_classification]]