Budapest, HUN
2 days ago
Multi-Property IT Manager
**Additional Information** **Job Number** 25147007 **Job Category** Information Technology **Location** W Budapest, Andrassy ut 25, Budapest, Hungary, Hungary, 1061VIEW ON MAP (https://www.google.com/maps?q=W%20Budapest%2C%20Andrassy%20ut%2025%2C%20Budapest%2C%20Hungary%2C%20Hungary%2C%201061) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **ABOUT THE PROPERTY** Located in the heart of the city at Andrassy Avenue (a UNESCO World Heritage Site), the hotel is housed in the impressive Drechsler Palace on the city’s most luxurious shopping street located directly across from the State Opera House. W Budapest features 151 stylish guest rooms and suites, including one Extreme WOW, the brand’s lux-take on the Presidential Suite. The hotel offers a destination restaurant and a destination bar, both sure to be embraced by locals as a place to mix and mingle, as well as the signature W Lounge, the brand’s evolution of the traditional hotel lobby, where guests can go to see and be seen. Three meeting and event spaces, including a Great Room for larger celebrations, are available, along with an Away® Spa, FIT® fitness center, and WET® pool. Guests can also expect the W brand’s signature Whatever/Whenever® service philosophy, providing guests whatever they want, whenever they want it. **ABOUT THE BRAND** At W we go all in. We are vibrant, alluring, and personal. We don’t take ourselves too seriously. We are irreverent, energetic, and spontaneous. We have an edge. We are bold, brave, and confident. We do everything with intention. We are sophisticated, thoughtful, and aspirational. W sits alongside luxury and is not confined by it, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. We stimulate our guests to ignite curiosity and expand worlds. We share our guests’ passions, providing insider access to what’s new and what’s next. If you’re ready to create the energetic W scene that is magnetic to everyday connectors around the world, then we invite you to explore a career with W Hotels. W Hotels does not recruit, we cast Talent. **JOB SUMMARY** This position requires Hungarian and English knowledge. Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market. **CANDIDATE PROFILE** **Education and Experience** • Hotel or Hospitality Management education, awareness of global hospitality technology trends. Experience in assignments at international locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 3 years in an Associate Supervisory role. OR • Bachelor’s degree level or equivalent. Minimum 2 years project management experience. Proven negotiation skills. **CORE WORK ACTIVITIES** **General** • Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy. • Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results. • Monitors assigned company owned and managed offices to verify IT operations are running effectively. • Meets with direct manager to provide updates on IT activities and business plans. • Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution. • Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners. **People** • Owns IT vendor relationship for properties in scope. • Participates in the Talent Acquisition process according to company procedures. • Verifies induction program for new associates or associates transferring to new role is effective. • Trains associate(s) to provide backup coverage in the department to cover cluster leader’s function during vacation and sick leave. • Performs LPA’s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates. • Verifies effective communication, training, and execution of all talent development programs and related initiatives. • Develops a personal management style that is intended to bring positive results from Associates. • Builds and maintains positive and effective relations with direct team members. **Product** • Strives to remain informed on the most up to date knowledge regarding vendor activities. • Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city. • Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation. • Where assigned, documents technology pilot scope and objectives with business partners. **Process** • Maintains IT inventory for the assigned properties/offices in cluster. • Manages cluster IT Agreements for assigned properties. • Verifies cluster associates are treated appropriately and in alignment with local operational practices. • Verifies the execution and tracking of rollouts on a timely basis. • Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely. • Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements. • Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness. • Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community. • Implements cluster IT policies and procedures as received by regional IT. • Attends IT Education Calls. • Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office. • Completes other reasonable duties as requested by leadership. + Other local benefits in Budapest, e.g. discounted theatre, museum, concert tickets etc. + Healthy meals on duty + Room, F&B, Spa and gift shop discount within the Marriott hotel chain in more than 8000 hotels around the world + Learning and development opportunities + Travel allowance within Budapest after probation period + SZÉP card fringe benefit/ ‘cafeteria’ after probation period + Employee referral bonus + Discounted breakfast offers at Marriott International hotels in Budapest + Different employee recognition schemes + Awards and celebrations (Length of Service Award, Talent of the month etc.) + Private medical care _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.
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