The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

PayPal is seeking an experienced Senior Infrastructure Engineer (Member of Technical Staff) to join the Autorouting Cloud and Systems Engineering team under Infrastructure Platforms Engineering organization. Autorouting Core Engineering team’s charter is to build and support core infrastructure and aggregation services for PayPal Site and Dev environments supporting the product development team and to keep the PayPal site up and running all the time. The ideal candidate will have strong understanding and experience in F5 Big-IP, GTM, Networking protocols, Linux and CLI administration and Enterprise scale Software Load Balancers (including VMWare NSX AVI, NetScaler BLX, HAProxy). Exceptional & methodical problem-solving abilities will be critical for success, as will be a focus on quality. In our environment, quality is everyone's responsibility, passion is key, innovation, and creativity is highly encouraged.

Job Description:

Are you excited about working on the latest cutting-edge infrastructure technologies? Do you like to engage with a team to transform the operations and governance model?

Autorouting Core Infra Engineering Team manages critical Load balancing and aggregation service across PayPal Core Site Infrastructure and is also accountable for lifecycle management of six key platform services that include GTM (Global Traffic Manager) LTMs (F5, AVI, NetScaler, ILBs, CNIs), DNS (Bind & Infoblox), Email MTAs, Secure File transfer Services [NDM & JSCAPE] and Site NTP services.

Job Description: Your way to impact

A senior infrastructure engineer within the Cloud and Systems Engineering and Autorouting Core Infra team has knowledge and ideas on how to build and support core aggregation services infrastructure, lead highly motivated team of peer engineers as a mentor, influence architecture decisions, monitor and bring in efficiency in every possible way.

Your day to day:

You will deliver technical excellence to Core Infra platforms - Load Balancing and Aggregation services team, focused on core networking principles to review setup, build and architect load balancing services across security and availability zones in a hybrid cloud infrastructure. Role requires niche technology understanding and in-depth troubleshooting skills to support on-call rotation to keep core aggregation services (Load Balancers and GSLB, DNS, NTP, Mail, SFTP) up and running 24x7 covering IST hours primarily. This individual, being a senior member of the engineering team, must be able to lead and influence architecture decisions and mentor peers. This role also requires the individual to maintain a healthy on-call rotation (PST daytime hours) available to support these key services.

What do you need to bring:

Self-directed work style with minimum supervision. Ability to work in Agile framework and co-ordinate with a global team in different time zones. More than 8 years of experience supporting enterprise infrastructure, networking protocols is required. Strong experience with F5 BIG-IP, VMWare AVI Vantage Load Balancers or any other enterprise scale load balancers is a must. Solid understanding and expertise of Linux operating system, Unix shell scripting on bash shell required. A good understanding of virtualization technologies is highly desirable. Working experience in a hybrid cloud environment is required. Experience in running DNS at enterprise scale is highly desired. Experience managing Infra via enterprise monitoring tools [Splunk, Datadog, OTEL] and ability to write custom scripts/plugins for custom monitoring a plus. Strong technical/analytical and troubleshooting skills. Good communication skills, both verbal and written across all user levels. Ability to create simple procedural documents. Good team player, self-starter, goal oriented, open-minded, flexible and customer focused. Experience supporting enterprise-class monitoring tools for network/systems/applications. In-depth understanding of observability and open telemetry logs ingestion, pattern tracing and bottleneck identification. An ideal candidate would bring best practices of security and compliance standards to the fleet to address vulnerability management. The engineer would come with an automation mindset. Identify the opportunities and address them with in-house/enterprise level automation tools [Ansible, Terraform, Python, Puppet]. An ideal candidate would take ownership of incident Triage/PIR/RCA meetings.Strong understanding of scrum methodologies and derive timebound outcomes from team members. Collaborate with peers from other teams/orgs and address common problems via solution engineering

Preferred Qualification:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.