Returning Candidate? Log back in! MSA Authorization Specialist Job ID 2025-25935 Job Locations US-WI-Pewaukee | US-WI-Brookfield | US-WI-Menomonee Falls | US-WI-New Berlin | US-WI-Oconomowoc Category Outpatient Rehab - Clinical Support Staff Pay Class Full Time Overview

The Full-Time Authorization Specialist is responsible for obtaining authorizations for our patients by providing the appropriate forms and clinical data to insurance companies. This position ensures accurate, timely, and complete processing of authorizations to avoid delays in treatment and optimize reimbursement.

 

Responsibilities

Key Responsibilities:

Develop relationships with Nurse Case Managers/Adjusters to provide top notch customer service experienceVerify and obtain authorizations as required by insurance companies dependent upon the plan coverage for all patientsAccurately enter authorized dates, visit or units into ATI’s Electronic Medical Records (EMR) to correctly track therapy services.Coordinate efforts and communication between the insurance companies and the clinic regarding insurance specific forms and timelines so that the patient is authorized throughout any continued care that is needed.Provide feedback for authorization changes according to insurance plan changes.Collaborate with the Central Billing Office for missed authorizations while the patient was being seen for therapy serviceEfficiently handle the assigned authorization workload to assure timely completion of requests.Ensure compliance to departmental and company policies and procedures.Complete all assigned training programs.Collaborate with team members with supportive communication, respect, and appropriate feedback. Qualifications

Required Experience For Consideration:

1 year of healthcare or health insurance experienceElectronic Medical Records (EMR)Epic experience preferred

Required Education:

High school diploma

Knowledge, Skills and Abilities:

Strong organization skills to initiate and follow-up on authorizationsAttention to detailAbility to multitaskAbility to collaborate with internal and external teamsAbility to provide clear direction through written and verbal communicationStrong customer orientationExcellent interpersonal and communication skillsProficient in Microsoft Office (Word, PowerPoint, Excel)

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