Job Description Empowering Lives: Mosaic at Home Coordinator Do you have a passion for empowering individuals with intellectual and developmental disabilities to live fulfilling lives? Are you a skilled communicator and problem-solver who thrives in a collaborative environment? If so, the Mosaic at Home Coordinator role at Mosaic makes a real difference in the lives of the people we serve. At Mosaic, we relentlessly pursue opportunities that empower people to live a meaningful life in a caring community. As a Mosaic at Home Coordinator, you will play a vital role in ensuring individuals receive personalized support and have a voice in their own lives. What You'll Do: + Build Meaningful Connections: Develop and maintain strong relationships with individuals receiving support, their families/guardians, home providers, direct care workers, and other stakeholders, providing exceptional customer service every step of the way. + Empower Communication: Help individuals express their goals, dreams, and needs, ensuring their voices are heard and their preferences are respected. + Facilitate Successful Matches: Monitor the relationships between individuals and their home providers or direct care workers, ensuring a positive and supportive match. + Develop Personalized Support Plans: Collaborate with the service planning team to create Individual Support Plans that reflect each person's unique wishes and needs, while adhering to policy and regulatory requirements. + Oversee Contracted Services: Oversee service delivery and contractual compliance and complete visits with the individual and home provider in the home environment or service environment. + Provide On-Call Support: Be available to provide assistance to Mosaic at Home Providers and Direct Care Workers as needed, ensuring consistent support and problem resolution. SCHEDULE: Days (typically Monday through Friday from 8am-5pm which can include working evenings/weekends to meet needs), Salaried, Oncall responsibilities for providers/persons served on caseload which can include working evenings/weekends to meet needs, Hybrid position, Travel up to 2 hours outside of Des Moines metro - agency vehicle available. Commitment to Inclusion, Diversity, Equity and Belonging: At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do . Requirements What You'll Bring: + A Bachelor’s degree is preferred; A minimum of two years of related work experience is required. + Previous experience working with people with intellectual disabilities is a plus. + Valid Driver's license. + Passion for Mosaic’s mission. + Strong communication and relationship-building skills. + Experience in behavior management and knowledge of regulations. + Excellent planning and problem-solving skills. + Computer proficiency. Why You'll Love Working at Mosaic: + Make a Real Impact: Contribute to a mission-driven organization that is dedicated to empowering individuals and creating inclusive communities. + Be Part of a Supportive Team: Join a collaborative and compassionate team that values your contributions. + Professional Growth and Development: Opportunities for training and advancement within the organization. + Live Our Values: Embrace Mosaic’s values of belonging, connection, faithfulness, and grit. + Competitive Benefits:We offer a comprehensive benefits package after 60 days of employment including health, dental, prescription plans, life insurance, short and long term disability, tuition assistance, 403b retirement plan. AVAILABLE IMMEDIATELY: Paid time off hours (this benefit starts accruing day 1) and Daily Pay - get paid every day for your work.