Some careers have more impact than others.

If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC Wealth and Personal Banking.

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help ourcustomers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of openingup a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

We are currently seeking an ambitious individual to join ourWealth and Personal Bankingteam in the role ofMortgage Advisor, working together with colleagues to define, manage and achieve divisional business targets.

Principal Responsibilities:

To handle all referred mortgage applications by LG Type 2.

To perform verification of customer information included personal details, income declaration and payment capacity prior submission via recorded telephone.

To appeal and follow up on customer mortgage application status. Provide sound justification and write up for customer application.

To ensure all customer documents is in order prior submission and follow up with customer on additional required information during sales process.

To ensure all mortgage application are accurate and in accordance with the HSBC Bank policy standards and regulatory requirements.

Meeting customer expectations in terms of efficiency, accuracy, timeliness and professionalism of respond either face to face or at the telephone.

Make a regular visit to LG Type II agency to maintain strong referral relationship and timely update on policy update and on-going promotion.

To ensure high standard of sales and service level as required by bank's standard by providing excellent customer engagement and experience journey.