Job Description Insight Global is seeking a Monthly Permits Clerk to manage all aspects of monthly parking permits, including processing applications, handling renewals and cancellations, and maintaining accurate records. This role involves providing excellent customer service, managing billing and payments, preparing reports, and coordinating with internal teams to ensure smooth operations. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements -1+ years working experience within a customer service role. -Ability to demonstrate initiative and can work independently and co-operatively as a member of a team. -Excellent communication and interpersonal skills to interact with co-workers, vendors and the public in a professional manner. -Attention to detail and accuracy in data entry. -Ability to manage multiple tasks and meet deadlines. -Experience working within a call center would be an asset.