Monitor Support Specialist
Trinity Health
**Employment Type:**
Full time
**Shift:**
12 Hour Day Shift
**Description:**
**Hours | Schedule:**
+ Full-time, 36 hours per week
+ 7a-7:30p, 12-hour shift
+ Every other weekend and holidays to be scheduled in accordance with CBA.
+ 6th floor
**Position Summary:**
The Monitor Support Specialist —also known as a Cardiac Monitor Tech or Telemetry Tech—plays a key role in supporting patient care by performing a range of clinical and administrative tasks. Some of these include gathering and documenting patient information, preparing relevant records, and assisting healthcare providers in delivering services. A critical part of the role involves observing telemetry monitors, reporting any dysrhythmias to the registered nurse (RN), and documenting rhythm strips.
**What the Monitor Support Specialist will need:**
+ High school graduation required.
+ Basic EKG class and monitor orientation required.
+ Knowledge of medical terminology and abbreviations to complete necessary patient record documentation.
+ Current BCLS Certificate.
+ Ability to occasionally lift, carry and/or push or pull up to 20 pounds.
**What the Monitor Support Specialist will do:**
+ Records telemetry strip and reports any abnormalities.
+ Responds to all monitor alarms in a timely manner.
+ Maintains telemetry monitoring: admitting patient to arrhythmia monitoring, changing batteries and electrodes, removing for tests and reattaching as necessary, reviewing alarm trends, reporting rhythms and communicating malfunction.
+ Maintains patient information and records and generates reports.
+ Maintains unit supplies, monitoring area and portion of equipment log.
+ Answers telephone and provide customer service regarding telemetry issues.
+ Generates necessary reports in preparation for oncoming shift.
+ Assists with orientation of other hospital Monitor Techs as requested.
+ Enters charges and assures that the charges entered are consistent with services provided and supported by appropriate documentation.
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran
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