Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.
Mohs Surgery Technician provides supportive patient care functions for Mohs Surgery Department in the clinic Surgical Area. Provides supportive patient care functions under the supervision of a Mohs Surgeon, Registered Nurse, or Licensed Vocational Nurse, ensuring the safety and comfort of patients and families according to legal, organizational, and professional standards. Some duties may be delegated to the Mohs Surgery Technician by the Surgeon. This position requires additional duties which include administration of injectables and or other high-level skill performance. The Mohs Surgery Technician requires additional duties which include demonstrating knowledge and scribing of medical terminology to assist in documentation during surgical office procedures. In addition, the technician may be asked to administer injectables and/or other high level skill performance: Set-up/assist with procedures, sterile field, cosmetic procedures, removal of sutures, sterilize instruments, and manage pathology log to make sure all results received and given to patients and treatments are done.
Primary Responsibilities:
Demonstrates knowledge and skill needed to provide safe and effective care to facilitate the Mohs Surgical Department provider's practices which includes:Injection of Lidocaine for local anesthesia in superficial areasSurgical site scrubVital signs Preparation and procedural set up for dry dressingsSterile fields set up for MOHS procedureSuture removal up to 10 cmDocumentation of all medications and proceduresKnows how to access the designated resource MD or RNSeeks clarification or guidance with questions related to medication administration from licensed staffPatient Care Mohs Surgery AssistantDemonstrates knowledge and skill needed to provide safe and effective care to facilitate the Mohs Surgical Department provider's practices which includes: Injection of Lidocaine for local anesthesia in superficial areas Surgical site scrub Vital signs Preparation and procedural set up for dry dressings Sterile fields set up for MOHS procedureSuture removal up to 10 cm Documentation of all medications and proceduresKnows how to access the designated resource MD or RNSeeks clarification or guidance with questions related to medication administration from licensed staff Transport patient within facility as neededPerform CPR as needed and assist during times of emergencySelect Appropriate Module(s) as listed below (keep the same detail from CMA II Job description)MOHS Patient/ Surgical and Cosmetic CareAssists and anticipates the needs of the surgeonAssists Mohs surgeon throughout procedure with instruments and providing hands on assistance according to prescribed standardsDress and provide wound care instruction for the surgery siteAssists with Cosmetic procedures, such as Botox, Chemical Peels, etc. Able to assist with Laser skin proceduresCompiles and prepares surgical packsRuns autoclave as needed Document observations related to health status and report findingsDuring Surgical procedure takes photos of surgical stages for Epic System- Haiku ApplicationScribeThe Scribe works to facilitate patient flow through ambulatory clinics and ensure an accurate and complete medical record for each patientIn accordance with policy, prepares and assembles medical record documentation/chart for physician prior to and during patient visit. Ensures all documentation is accurate and timelyThe Scribe assists the medical provider by accompanying them during the surgical procedureClericalReview doctor's schedule, abstract as needed, print PVS for each patient and request other relevant information needed for patient's visit that dayPrepares and submits patient documents for scanningMonitor assigned in basket and complete work as needed-Overdue Results/LettersSchedule appointments and assist patients with specialty referrals and radiology testingProvide pre-printed patient educational material as directed by providerProper disposal of confidential patient information -dailyFollows HIPAA policy and procedures regarding patient confidentialityDepartment MaintenanceMonitor supplies, medications and forms and notifies appropriate staff when reorder neededRemove and tag broken equipment and notifies coordinator, supervisor, or managerCleans exam rooms daily and documents on logMonitors supplies for expiration date and restock to par levelsPerform sterilization of instruments and complete logs (assignment based on completion of sterilization class and delegation by appropriate nursing staff) Attends staff meetingsMaintain a clean and organized work area with a minimum of personal items QA-RegulatoryComplete daily logs as assigned by nursing staff: Waived testing (i.e., glucometer, urine dipstick and urine pregnancy logs) CLIA standards Refrigerator and room temperature logs Eye wash station Other QA logs Performs accurate, legal, & ethical documentation Maintain patient confidentialityPractice OSHA safety standards with proper disposal of biohazard waste Uses frequent hand washing or hand sanitizer (up to ten times before have to wash hands with soap and water unless hands visibly soiled) to prevent and control the spread of disease within the clinical settingUses gloves and PPE as neededUses aseptic or sterile technique as neededVerify equipment has a current PM label before useIdentifies and reports potential barriers for the safe provision of patient care and maintains a safe patient environmentCustomer ServiceWorks with patients to achieve excellent customer service and high levels of satisfactionPractices mutual respect among all members of the healthcare teamWorks with other staff to promote an efficient and effective healthcare teamDemonstrates Kelsey-Seybold's Mission and ValuesMeets both Clinic and individual Customer Service goals and standards by maintaining 90% or greater of excellence in customer serviceProvides age-appropriate interactions. (See text box at end of this JD)Telephone EtiquetteAnswer and direct incoming calls to appropriate staff using a caring non-rushed toneIdentify clinic, department, name, and job title in health care teamEnsure accurate information is obtained and communicated to licensed team membersReport and provide documentation of all complaints to coordinator, supervisor, manager, or Clinic AdministratorUtilize warm transfer process when redirecting patient to ensure needs are metFinancialDemonstrates prudent use of resources. Minimizes wasteful actionsAssists with maintaining equipment according to manufacturer's recommendationReports to coordinator, supervisor, manager, or clinic administrator the need for over-time and obtains approvalQuality ImprovementContributes and participates in the department and clinic process improvement plans (PDSA)Supports initiatives related to meeting AAAHC and other accrediting standardsFollows all safety standards for patients, employees, and visitorsRecognizes and adheres to National Patient Safety Goals
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Graduate from an accredited Medical Assistant program or schoolHigh School diploma or GED from an accredited programCertified or Registered as a Medical Assistant, or Surgical Technician1+ years of related experience as a Certified or Registered Medical Assistant OR 1+ years of related surgical assistant experienceBLS Certification through American Heart Association Complete department-specific program modules for medical assistantsAble to complete the review/skill validation program within 90 days of hire into this role Able to use equipment and related supplies for selected patient populationWindows based computer skills. Basic Medical & Nursing terminology
Preferred Qualifications:
1+ years of experience in a Mohs or Dermatology clinic or related departmentAmbulatory Care experienceEPIC experience
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $36,900 to $74,300 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.