At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow’s transportation. 

FordPass and Lincoln Way are world-class mobile applications used by millions of customers around the world. We are looking for a customer-centric, technical, and hands-on Mobile Application Support Manager.  

The Mobile Application Support Manager plays a crucial role in ensuring exceptional customer experience of the FordPass/LincolnWay application. This position will lead the first-tier application support team, define and optimize support processes, and collaborate with cross-functional teams to resolve customer issues efficiently and effectively. The ideal candidate is a highly organized and detail-oriented individual with strong problem-solving skills and experience in application support and team management.