Minibar Attendant - Waldorf Astoria Maldives Ithaafushi
Hilton
Waldorf Astoria Hotels & Resorts is Hilton’s luxury brand of iconic hotels committed to personal service and culinary excellence in landmark locations around the world\. Each property delivers unforgettable experiences and offers a strong sense of arrival with impressive public spaces worthy of hosting history\. Guests can expect True Waldorf Service from the moment they reserve their stay to the moment they leave the property doorstep\.
Waldorf Astoria Maldives Ithaafushi made a wow debut in 2019 and is already recognized as one of the finest resorts in the world\. Sprawled across three islands, the resort is one of the most sizable in the Maldives\. It boasts the country’s largest spa, extensive recreation facilities and it’s the Maldives resort with the most culinary choices \(an impressive 11 specialty cuisine dining options\)\. Besides its 118 luxurious villas, the resort is also home to an exclusive offering: a private island, the largest in the country which is to be rented out in its entirety\.
Once you get a glimpse of this one of its kind resort, you know you arrived in sun\-soaked paradise\. Luxurious villas act as vast private indoor\-outdoor playgrounds, each featuring its own private pool\. Everywhere you look, from the standalone villa bathtub to the glass\-bottomed floors in the spa’s treatment pavilions, the azure water steals the show\.
Are you ready to join our talented and dedicated team at Waldorf Astoria Maldives Ithaafushi and take your career to new heights?
**What will I be doing?**
As a Minibar Attendant serving Waldorf Astoria Maldives Ithaafushi, you are responsible to support minibar operations by restocking, maintaining cleanliness, and ensuring guest rooms are well\-equipped\. You assist in upholding quality standards and managing inventory accurately\. Acting as a Minibar Attendant, you promptly handle guest inquiries and requests, ensuring exceptional service and a seamless experience that enhances overall guest and member satisfaction\. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Assist in managing daily minibar operations within guest rooms to ensure efficient service delivery\.
+ Monitor minibar inventory levels to guarantee all items are fully stocked and available for guests\.
+ Implement strict quality control checks for all minibar products and procedures\.
+ Identify and reject any minibar items or processes that fail to meet quality standards\.
+ Maintain the cleanliness and organization of the minibar storage area to uphold hygiene standards\.
+ Ensure all minibar products are stored in compliance with safety and quality guidelines\.
+ Collaborate with housekeeping and events departments to forecast and order minibar supplies\.
+ Control minibar and housekeeping inventory in alignment with business demands and special events\.
+ Conduct regular stock takes to verify minibar inventory accuracy and detect discrepancies\.
+ Receive incoming minibar stock, inspecting deliveries for damage or errors\.
+ Ensure safe and secure storage of all minibar items to prevent spoilage or theft\.
+ Oversee the issuing and distribution of minibar items using a controlled requisition system\.
+ Track minibar usage and replenish stock promptly to maintain seamless service\.
+ Manage guest inquiries and resolve minibar\-related customer service issues quickly and professionally\.
+ Maintain effective communication with other hotel departments regarding minibar operations\.
+ Train and support team members in minibar procedures and quality standards\.
+ Ensure all minibar operations comply with hotel policies and regulatory health and safety standards\.
+ Monitor expiry dates and promptly remove expired or damaged minibar products\.
+ Prepare and maintain accurate minibar records and reports for management review\.
+ Assist in planning minibar logistics for special events and business needs\.
+ Address and report any minibar\-related maintenance issues to relevant departments\.
+ Participate in continuous training programs to stay updated on minibar products and operational improvements\.
+ Assist in managing minibar billing accuracy to ensure guest charges are correct\.
+ Ensure minibar items are presented attractively and replenished neatly in guest rooms
+ Work proactively to prevent stock shortages and overstock situations\.
+ Support the minibar team by performing routine cleaning and organizing tasks\.
+ Adhere strictly to all hotel safety protocols during minibar handling and storage\.
+ Respond promptly to management’s requests and carry out any additional duties assigned\.
+ Foster a positive and professional environment within the minibar team\.
+ Contribute to continuous improvement initiatives aimed at enhancing minibar service quality and efficiency\.
+ Take pro\-active action towards protecting the resort environment\.
+ Ensure wastage of supplies and energy is kept to a minimum\.
+ Understand and strictly adhere to the policies and procedures established in the Team Member Handbook\.
+ The Resort requires that you perform any task deemed necessary by the General Manager/Hotel Manager for the efficient running of the Housekeeping Department specifically and the Resort in general\.
**What are we looking for?**
As a Minibar Attendant serving Waldorf Astoria Maldives Ithaafushi is always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
+ Minimum of one \(1\) year experience in a similar position
+ Luxury Hotel / Resort experience\.
+ Ability to work under pressure\.
+ Outgoing and enthusiastic personality\.
+ Possess high degree of stamina, agility, and flexibility\.
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**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Bars and Restaurants_
**Title:** _Minibar Attendant \- Waldorf Astoria Maldives Ithaafushi_
**Location:** _null_
**Requisition ID:** _HOT0BWZH_
**EOE/AA/Disabled/Veterans**
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